Caregiver Scheduling and Compliance Specialist

1 week ago


Pleasanton, California, United States Right At Home Full time
About Right at Home

We are a respected, fast-growing global home care company committed to providing dignified, personalized in-home care. Our mission is to empower seniors and adults with disabilities to stay in their homes, making a global impact driven by compassion and our commitment to 'double bottom-line' success.

Job Details

The Office Manager will be responsible for the overall management of the home care office, ensuring it is profitable, compliant with regulations, technology-first, and valuable to the local community.

Key Responsibilities
  • Manage client-caregiver matching and daily scheduling
  • Lead administrative functions, including scheduling, compliance, and accounting
  • Oversee payroll, billing, and client invoicing
  • Maintain accurate digital and physical records, ensuring legal compliance
  • Lead recruitment, onboarding, and office culture development
  • Monitor client satisfaction and drive process improvements
  • Ensure a positive work environment and team cohesion
Requirements
  • Strong organizational skills, managing tasks from scheduling to payroll and billing
  • A knack for listening, empathy, and problem-solving
  • Sound judgment in decision-making with a balance of quick thinking and thorough analysis
  • Resourcefulness and the ability to go above and beyond to meet goals
  • A customer-focused mindset, dedicated to improving client and caregiver experiences
  • The ability to foster relationships and manage conflicts effectively
  • Experience coaching, training, and building cohesive teams
  • A proactive approach to empowering team members and optimizing talent
Compensation and Benefits

$21-$25/hour with overtime pay + Bonus.



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