Caregiver Scheduling and Compliance Specialist
1 week ago
We are a respected, fast-growing global home care company committed to providing dignified, personalized in-home care. Our mission is to empower seniors and adults with disabilities to stay in their homes, making a global impact driven by compassion and our commitment to 'double bottom-line' success.
Job DetailsThe Office Manager will be responsible for the overall management of the home care office, ensuring it is profitable, compliant with regulations, technology-first, and valuable to the local community.
Key Responsibilities- Manage client-caregiver matching and daily scheduling
- Lead administrative functions, including scheduling, compliance, and accounting
- Oversee payroll, billing, and client invoicing
- Maintain accurate digital and physical records, ensuring legal compliance
- Lead recruitment, onboarding, and office culture development
- Monitor client satisfaction and drive process improvements
- Ensure a positive work environment and team cohesion
- Strong organizational skills, managing tasks from scheduling to payroll and billing
- A knack for listening, empathy, and problem-solving
- Sound judgment in decision-making with a balance of quick thinking and thorough analysis
- Resourcefulness and the ability to go above and beyond to meet goals
- A customer-focused mindset, dedicated to improving client and caregiver experiences
- The ability to foster relationships and manage conflicts effectively
- Experience coaching, training, and building cohesive teams
- A proactive approach to empowering team members and optimizing talent
$21-$25/hour with overtime pay + Bonus.
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