Customer Service Specialist
5 days ago
About Our Company: Spencer Gifts is a leading retailer of pop culture and entertainment merchandise. Our mission is to provide customers with an immersive shopping experience that showcases the latest trends and products.
Job Role: Sales Associate - Countryside Mall
Job Summary: We are seeking a highly motivated and results-driven Sales Associate to join our team at Countryside Mall. The successful candidate will be responsible for providing exceptional customer service, operating POS systems efficiently, and supporting the store management team with various tasks.
Key Responsibilities:
- Deliver exceptional customer service by responding to guest inquiries and resolving issues in a timely and professional manner
- Operate POS systems accurately and efficiently to maintain security of cash and inventory
- Support Store Management Team with tasks such as generating sales, conducting housekeeping, merchandising, signing, pricing, and loss prevention
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- High school diploma or equivalent required; prior retail experience preferred
Compensation and Benefits:
- Competitive hourly rate: $13-$16 per hour
- Opportunities for advancement within the company
- A fun and dynamic work environment
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