Kitchen Operations Associate

2 weeks ago


Chicago, Illinois, United States Starbucks Full time

Position Overview:
As a Culinary Specialist in the Back of House, you will play a crucial role in our operations.
  • Join our dedicated team focused on delivering exceptional food and beverage experiences.
This position emphasizes the preparation of premium products and ingredients for our offerings.

As a Back of House partner, you will meticulously adhere to our recipes and inventory standards to ensure the availability of high-quality products, collaborating closely with the leadership team to maintain efficiency and consistency.

Our partners are committed to upholding the highest standards of food safety while fostering a welcoming environment that reflects our core values.

Job Purpose: This role is essential in enhancing the overall success of our operations by providing an outstanding experience to every customer, serving as a representative of our brand and commitment to quality.

Through a focus on operational excellence, you will work collaboratively with your team to create a memorable experience for both customers and colleagues.

Key Responsibilities:
Culinary Expertise & Brand Representation:

Demonstrate integrity, knowledge, and a passion for our culture and values. Provide a unique, coffee-centric experience for each customer. Act as a culinary expert, sharing in-depth knowledge of our menu items and preparation techniques.

Maintain composure in high-pressure situations and deliver quality beverages and food consistently by following established recipes and presentation standards.

Adhere to health, safety, and sanitation protocols while contributing to a positive team atmosphere. Ensure regular attendance and punctuality.

Customer Service:

Anticipate customer needs by assessing the environment and responding accordingly. Deliver exceptional service to all customers, ensuring a complete service experience.

Sales & Operations:

Maintain comprehensive knowledge of our diverse product offerings and engage customers effectively. Operate in a fast-paced environment, adapting quickly to innovations and changes in service delivery.

Follow all operational policies and procedures, including cash handling and safety protocols. Keep a clean and organized workspace to facilitate efficiency. Qualifications:
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Experience in the service or hospitality industry is preferred.
  • Proficiency in English, both written and verbal.

Availability for flexible scheduling, including mornings, evenings, weekends, and holidays is essential.

Preferred Skills:
  • 1-2 years of experience in specialty retail.
  • Strong attention to detail and multitasking abilities.
  • Ability to build rapport quickly and work in various roles within the team.

We value diversity and encourage individuals from all backgrounds to apply. Our commitment to creating an inclusive workplace is fundamental to our mission and values.



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