Infrastructure Solutions Engineer

2 weeks ago

Santa Rosa, California, United States KYOCERA Document Solutions Inc Full time
Position Overview

Joining KYOCERA Document Solutions Inc. means becoming part of a company that embodies the principle of integrity and ethical conduct. Our team is dedicated to delivering exceptional customer service through efficiency, accountability, and a proactive approach, leveraging knowledge to instigate meaningful change.

Recognized as a Great Place to Work since 2021, we take pride in fostering an environment where employees trust their colleagues, take pride in their contributions, and enjoy collaborative relationships.

As an Infrastructure Solutions Engineer, candidates are expected to exhibit extensive design and implementation expertise. This role involves overseeing service delivery for our clients throughout the deployment lifecycle, which includes planning, designing, implementing, optimizing, and documenting solutions. Excellent technical and communication skills are essential for collaborating with vendors, partners, and sales teams to ensure optimal systems solutions are delivered to our customers. Candidates should be highly motivated, eager to learn about new products and technologies, and committed to providing outstanding customer service while nurturing strong client relationships. A minimum of three years of experience in the relevant technologies is required, with most staging and implementations conducted on-site with clients. Travel may be necessary to support remote locations or other regions as needed, and some after-hours work may be required.

This position offers a unique opportunity to make a significant impact, challenge oneself, and contribute to transformative changes within the industry.

Key Responsibilities

+ Engage in final design discussions with clients.

+ Oversee the staging and implementation of designated solutions.

+ Document client-specific configurations and as-built information.

+ Conduct training sessions on the technologies relevant to the configured solutions.

+ Provide regular project status updates.

+ Optionally, based on experience, facilitate customer workshops and design sessions.

+ Generate project deliverables, including requirements documents, cabling details, cutover plans, resiliency test plans, and diagrams.

+ Offer informal knowledge transfer to clients as needed.

+ Mentor and guide junior engineers within the team.

Qualifications

Required:

+ A bachelor's degree or equivalent experience, including military service.

+ Relevant certifications as defined by the technologies involved.

+ A minimum of five years of related experience in a project-based deployment environment.

+ Proficiency in Windows Server administration, including Active Directory and Group Policy.

+ Experience with Microsoft Entra ID (formerly Azure AD).

+ Proven success in data and server migrations, both local and cloud-based.

+ Intermediate networking skills, including DNS, VLANs, and TCP/IP, with a focus on network security.

+ Strong documentation skills using Microsoft Visio, Word, Excel, and PowerPoint.

Desired Certifications:

+ CompTIA – Network+, Security+

+ Cisco - CCNA

+ Other Security Certifications – CEH, CCSP

+ Azure Certifications: Fundamentals, Network Engineer Associate, Security Engineer Associate, Solutions Architect Expert.

This description outlines the primary duties and responsibilities commonly associated with this position. The company may occasionally request that the incumbent perform additional related tasks and assume reasonable responsibilities not specifically included in this description.

KYOCERA Document Solutions Inc. is a global leader in providing comprehensive document solutions, headquartered in Osaka, Japan. Our offerings include reliable and eco-friendly multifunction printers and business applications that empower customers to optimize their document workflows and achieve new levels of efficiency. We seek enthusiastic and innovative individuals to help our clients enhance their operational efficiency and profitability. Our generous benefits package includes medical, dental, and vision plans, a 401k match, flexible spending accounts, disability and life insurance, along with paid time off and holidays.

KYOCERA Document Solutions Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. We encourage qualified minorities, women, protected veterans, and individuals with disabilities to apply.

The typical pay range for this role is $106,000.00-$131,000.00. This range represents the base hourly rate or base annual full-time salary for all positions within this job grade. The actual base salary offer will depend on various factors, including experience, education, geography, and other relevant considerations.

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