Customer Service Representative

3 weeks ago


Aurora, Colorado, United States Ollie's Bargain Outlet, Inc. Full time
Customer Service Associate Job Description

Ollie\u0027s Bargain Outlet, Inc. is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing excellent customer service, maintaining store appearance, and assisting with various tasks.

Key Responsibilities:

Greet and acknowledge every customer with Ollie\u0027s \"Yes I Care, Yes I Can\" approach to build long-term customer loyalty.
Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
Communicate customer needs to Team Leaders when necessary.
Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.

Requirements:

High School diploma or equivalent preferred.
6 months of prior retail experience preferred.
Ability to work evenings, weekends, and holidays on a regular basis.
A positive attitude and team player who wants to engage and serve customers.

Physical Requirements:

Ability to lift and carry up to 50 pounds.
Ability to push and pull up to 35 pounds.
Ability to stand for extended periods and work in a safe manner.

Ollie\u0027s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran\u0027s status, disability, or any other legally protected status.

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