Player Support Manager
1 day ago
At Kroenke Sports & Entertainment, we are committed to providing world-class sports and entertainment for both live and broadcast audiences. As a key member of our team, the Academy Player Support Manager will play a critical role in ensuring the welfare and support of our Colorado Rapids Academy players.
The successful candidate will be responsible for implementing and monitoring player welfare and support services, ensuring compliance with all relevant risk management requirements, including SafeSport initiatives. This will involve managing the Homestay program, including annual reviews of policies and procedures, inventory management, and supporting the transition of players to host families.
Additionally, the Academy Player Support Manager will develop and coordinate mechanisms for connecting players to support services related to psychological, academic, and personal needs. They will also work closely with Academy staff, player families, and host families to ensure effective operation of academic programming and effective communication of any player welfare issues.
Key responsibilities will include:
- Managing the Homestay program, including annual reviews of policies and procedures
- Inventory management, procuring new homestay hosts, and managing current hosts
- Supporting the transition of players to host families, including player and host family orientation
- Collaborating with Academy staff, player families, and host families on renewal processes
- Executing Homestay events, such as host appreciation nights and open houses
- Developing and coordinating mechanisms for connecting players to support services
- Working closely with Academy staff, player families, and host families to ensure effective operation of academic programming
Requirements for the role include:
- Ability to communicate effectively orally and in writing
- Familiarity with legislation, government guidance, SafeSport, and other policies and procedures to safeguard youth
- Knowledge of professional sports team operations, public relations, and/or sponsor relations
- Experience working with youth
- Ability to speak and write Spanish preferred
Kroenke Sports & Entertainment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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