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Operations Manager

1 month ago

Abilene, Texas, United States Love's Travel Stops & Country Stores Full time
Job Summary

Love's Travel Stops & Country Stores is seeking an experienced Operations Manager to oversee the daily operations of our multi-unit locations. As a key member of our management team, you will be responsible for ensuring the smooth operation of our stores, restaurants, and tire care centers, while providing exceptional customer service and driving sales growth.

Key Responsibilities:

  • Manage daily store operations, including inventory management, customer service, and employee supervision
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with district managers and general managers to achieve business objectives
  • Conduct regular store visits to monitor operations and provide coaching and feedback to employees
  • Manage employee development, including training, coaching, and performance evaluations
  • Ensure compliance with company policies and procedures, including safety and security protocols
  • Prepare and manage budgets, forecasts, and other financial reports

Requirements:

  • 5+ years of experience in retail, restaurant, or travel stop management
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance