Fitness Operations Manager

4 weeks ago


Abilene, Texas, United States Crunch Fitness Full time

Fitness Ventures LLC is committed to providing a dynamic and inclusive workplace that fosters growth and success for its team members. We are seeking a highly skilled and motivated Fitness Operations Manager to join our team at CRUNCH Fitness Abilene 5.

Job Summary:

The Fitness Operations Manager will play a key role in ensuring the exceptional delivery of our membership experience, promoting a culture of cleanliness, and driving results at the membership services desk. This individual will be responsible for hire and training team members, leading and developing a high-performing team, and implementing company programs and promotions to drive new sales leads and membership growth.

Key Responsibilities:

  • Lead and manage a team of membership services staff to deliver an exceptional membership experience, promoting a culture of cleanliness and driving results at the membership services desk.
  • Develop and implement strategies to drive new sales leads and membership growth, including implementing and supporting company programs and promotions.
  • Collaborate with the General Manager to ensure the club meets standards for cleanliness, maintenance, safety, and security.
  • Ensure that team members maintain proper tracking of leads and effectively communicate promotions to the team and other staff.
  • Resolve member complaints in an expeditious and tactful manner, following club procedure and documentation.
  • Exhibit an understanding of revenue budgets and payroll expenses, and perform above average on all measurable KPI's.

Requirements:

  • A high school diploma or equivalent (e.g., GED) is required. A degree in a related field is preferred.
  • At least 18 years of age and eligible to work in the United States.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to make decisions and implement company programs and promotions to drive new sales leads and membership growth.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

Location: Abilene 5

About Crunch Fitness:

Crunch Fitness is a development company that owns CRUNCH Fitness franchise locations and territories throughout the United States. We are committed to providing a dynamic and inclusive workplace that fosters growth and success for our team members. Our mission is to create a warm and welcoming environment that enhances the quality of service and care offered to our members.

Equal Opportunity Employer:

Crunch Fitness is an Equal Opportunity Employer and welcomes applications from qualified individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace that fosters growth and success for our team members.


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