Product Specialist Advisor

1 day ago

Houghton Lake, United States Camping World Full time
About the Role

Camping World is seeking a highly skilled Product Specialist Advisor to join our growing team.

As a Product Specialist Advisor, you will work directly with customers to determine their specialized product needs and provide price estimates for designated installations prior to scheduling appointments.

You will be a member of our sales team, working collaboratively with the service team to ensure a high level of customer service satisfaction.

Key Responsibilities
  • Daily interaction with customers to promote specialized product needs and installations
  • Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
  • Maintain and update prepayment logs and keep customers apprised of work progress
  • Schedule installation appointments with designated service staff members
  • Monitor daily parts traffic and receive parts for installations
  • Inspect vehicle to ensure proper parts are ordered
  • Provide excellent overall customer service
  • Maintain a safe and clean work area for customers and coworkers
  • May cross train to perform other duties as necessary
Requirements
  • High School diploma or GED equivalent preferred
  • At least one year of sales experience is preferred
  • At least one year of previous RV or camping product experience is preferred but not required
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow up skills are required
  • Knowledge of Service Department procedures and policies is preferred
  • A valid driver's license may be required
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Periods of standing, stooping, crawling, and bending
What We Offer

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more. Part-time associates are offered access to dental & vision coverage.

For more information, please visit our website.

We are an equal employment opportunity employer. Our company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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