Care Coordinator Specialist

2 months ago


Grand Rapids, Minnesota, United States North Homes Inc. Full time
Job Description

Job Summary:

North Homes Inc. is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in connecting clients and their families with tailored services, based on their unique needs.

Key Responsibilities:

  • Assess Client Needs: Conduct thorough intake and preliminary screening processes to identify client needs and develop personalized care plans.
  • Connect Clients with Services: Facilitate connections with internal and external resources to ensure clients receive the support they need to thrive.
  • Ensure Continuity of Care: Coordinate with treatment teams to ensure seamless transitions and continuity of care.
  • Develop Integrated Treatment Plans: Collaborate with internal and external providers to develop person-centered and family-centered integrated treatment plans.
  • Assess and Assist with Social Determinants of Health: Identify and address Social Determinants of Health (SDOH) to promote overall well-being.
  • Collaborate with Referral Resources: Work closely with internal and external referral resources to ensure timely and effective connections.
  • Manage Intake and Referral Processes: Rotate intake weeks for new inquiries and referrals, and assist clients with updating intake paperwork and ROI on an annual basis.
  • Document and Maintain Accurate Records: Document and maintain accurate and timely care coordination summaries, and ensure compliance with regulatory requirements.
  • Monitor and Track Referrals: Track and monitor referrals, and follow up with clients within 24 hours of discharge from the ED or hospital.
  • Collect and Enter Required Data: Collect and enter required data into client's Electronic Client Record (ECR).
  • Monitor and Support Providers: Monitor providers assigned to caseloads, and assist with scheduling clients, requesting and disclosing records for care coordination.
  • Attend Multidisciplinary Team Meetings: Attend integrated multidisciplinary team meetings, and document meeting notes and attendance.

Requirements:

  • Education: High School Graduate or GED
  • Background Study: Must be able to pass a DHS background study and meet applicable requirements and regulations.
  • Age and License: Must be at least 21 years old and have a valid Minnesota Driver's License.

Preferred Experience:

  • Behavioral Health Experience: Experience and knowledge in behavioral health programming.
  • Education and Experience: 2 years of college in a healthcare or human service related field, or 3 years of experience preferably working within a behavioral health clinic or social services.

Skills and Abilities:

  • Client-Centered Care: Excellent client-centered care, interpersonal, and organizational skills.
  • Communication: Excellent oral and written communication skills.
  • Teamwork: Ability to be a team player and work collaboratively with internal and external providers and agencies.
  • Adaptability: Ability to adapt and deal with challenging situations and changes.
  • Electronic Medical Record (EMR) System: Ability to use Electronic Medical Record (EMR) system.
  • Confidentiality: Maintain confidentiality and handle sensitive information with discretion.

Physical Requirements:

  • Prolonged Sitting: Prolonged periods of sitting at a desk and working on a computer.
  • Lifting: Must be able to lift up to 15 pounds at times.

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