General Manager

5 days ago


Hillsboro, North Dakota, United States Sagency Full time
About the Role

This is a pivotal position that drives operational efficiency and productivity, elevates sales and customer service standards, spearheads innovative product development initiatives, ensures rigorous quality control measures, and inspires team leadership excellence.

Key Responsibilities
  • Ensure peak plant efficiency by minimizing downtime, maximizing throughput, consistently meeting production targets within budget, reducing waste and improving yield, and driving process improvements that boost productivity.
  • Drive sales growth and customer satisfaction by meeting or exceeding sales targets, expanding and maintaining the customer base, and executing a customer service strategy that ensures high satisfaction and prompt issue resolution.
  • Oversee and manage the product development process in collaboration with customers, ensuring project targets for volume, cost, and quality are met by guiding products through development and maintaining clear communication for high customer satisfaction and repeat business.
  • Maintain high product quality, ensure a safe working environment, and achieve full compliance with food safety regulations by improving quality scores, achieving zero non-compliance and lost-time incidents, implementing a continuous improvement plan, and conducting regular audits.
  • Lead, motivate, and develop the plant's workforce by maintaining high employee satisfaction and retention and establishing clear performance metrics to ensure sustained engagement and productivity.
  • Manage the plant's budget, control costs, and drive profitability by meeting or exceeding financial targets, identifying cost-saving opportunities, and implementing initiatives that enhance profitability without compromising quality.
Requirements
  • Experienced in team leadership and ability to support team members in a variety of functions.
  • Knowledge of and experience with project management best practices.
  • High energy and enthusiasm for creative problem-solving and seeking out-of-the-box solutions.
  • Strong ability to identify operational inefficiencies, pinpoint bottlenecks, and optimize processes for greater effectiveness.
  • Ability to assess ROI and clearly communicate impact to leadership and internal day-to-day operations.
  • Servant leadership approach to roll up sleeves and work side-by-side with team members to best assess operational needs and opportunities.
  • A thoughtful and intentional approach to change management.
  • Proficiency in Excel and Microsoft Office Suite preferred.
About the Company

Full Service Foods is a leader in the upper Midwest for less than truckload quantities for contract manufactured sauces and dressings. As a privately held company that began in 1988, they have a reputation for quality and customer service throughout Minnesota, the Dakotas, Wisconsin, Iowa, and Nebraska.

Full Service Foods has existing relationships with well-known regional brands and continues to grow with opportunities on the horizon to expand their distribution markets and product offerings to a national customer base.

Why Join Us?

This General Manager will play an instrumental role in strategically planning for scalable growth by operationalizing the facility and supporting the team through facility expansion and automation. This key hire will report directly to the ownership group and be the business leader for Full Service Foods.

We encourage those who thrive in dynamic environments and are passionate about making impactful contributions across multiple facets of business operations to apply.

Benefits
  • Competitive salary based on experience
  • Uncapped bonus potential based on company performance
  • Flexible and hybrid work options
  • Vacation & Holiday PTO

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