Major Accounts Specialist
5 days ago
About the Role:
The Major Accounts Specialist is a key member of the Toyota Industries Commercial Finance team, responsible for the monthly maintenance, proactive account management, and problem-solving for the largest and most complex customer accounts in Commercial Finance (CF) portfolio.
Key Responsibilities:
- Maintain delinquency at or below the scorecard objective for Major Accounts, ensuring the financial status of customer accounts remains current.
- Work with the assigned Account Analyst to perform monthly reconciliations, identify variances, and follow up with customers to collect past due amounts or issue refunds.
- Deliver a high level of customer care by providing informed account status updates through regular customer communication.
- Lead customer-facing and stakeholder conference calls to facilitate communication and develop strategies and solutions for managing complex accounts.
- Identify and implement billing changes to better align with customer invoicing requirements and payment practices.
- Monitor and review portfolio changes, including billing setup for new units, pending maturities, recent terminations, and lease transfers to ensure alignment to customer needs.
- Prepare and submit financial change and master data requests, and liaise with other departments for processing of any adjustments.
- Work with customers to identify opportunities to streamline the billing, customer remittance, and payment application processes.
- Manage the resolution of escalated matters by developing solutions consistent with company initiatives and objectives.
- Interact with third-party vendors to achieve business objectives.
- Identify the root causes of billing and payment application variances or other customer account issues and resolve them using SAP reports and other available tools and resources.
Requirements:
- Intermediate proficiency with Microsoft Excel is required; advanced proficiency is preferred.
- Intermediate proficiency with Microsoft Word, and PowerPoint is required; intermediate proficiency with Microsoft Access is preferred.
- SAP knowledge is preferred.
- Related work experience in financial analysis, accounting (A/R and A/P) is required.
- Minimum 2 years of Commercial Finance experience preferred.
- Minimum of 2 years customer interaction experience preferred.
Education:
- BA/BS in business is preferred.
Job Competencies:
- Customer First: Demonstrate a consistent passion to exceed internal and external customer expectations.
- One TICF: Foster a One TICF mindset, operating with a broad view of the organization, understanding how your role impacts others within the organization.
- Mindset of Continuous Improvement: Challenge self and others to continuously look for ways to improve TICF business processes and deliver value to the customer.
- Demonstrate Inclusive Behaviors: Foster an inclusive environment where everyone can thrive and feels welcomed, valued, respected, and heard.
- Learn, Grow, Develop: Continuous improvement of yourself and others.
About Toyota Industries Commercial Finance:
We are an equal opportunity employer, committed to creating an inclusive environment where everyone can thrive and feels welcomed, valued, respected, and heard.
-
Major Accounts Specialist
1 week ago
Coppell, Texas, United States Toyota Industries Commercial Finance Full timeJob Title: Major Accounts SpecialistAt Toyota Industries Commercial Finance, we are seeking a highly skilled Major Accounts Specialist to join our team. As a key member of our Commercial Finance department, you will be responsible for the monthly maintenance, proactive account management, and problem-solving for our largest and most complex customer...
-
Enterprise Major Account Executive
4 days ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as an Enterprise Major Account ExecutiveSpectrum Enterprise is seeking a highly motivated and results-driven Enterprise Major Account Executive to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities with large enterprise accounts, building and maintaining...
-
Enterprise Major Account Executive
3 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as an Enterprise Major Account ExecutiveAre you ready to take your sales career to the next level? As an Enterprise Major Account Executive at Spectrum Enterprise, you'll have the opportunity to build long-term relationships with key decision-makers and drive revenue growth for our clients.Spectrum Enterprise is a leading provider of...
-
Customer Success Manager for Majors
5 days ago
Coppell, Texas, United States Nokia Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Nokia. As a key member of our sales team, you will be responsible for driving sales growth and customer satisfaction across our major accounts.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets and expand customer...
-
Strategic Account Specialist
4 days ago
Coppell, Texas, United States Charter Communications Full timeUnlock Your Potential as a Strategic Account SpecialistAre you ready to take your sales career to the next level? As a Strategic Account Specialist at Charter Communications, you'll have the opportunity to work with top hospitality organizations and recommend innovative solutions to meet their business needs.Our award-winning training program will equip you...
-
Strategic Account Specialist for Hospitality
4 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Strategic Account Specialist for HospitalityAre you ready to take your sales career to the next level? As a Strategic Account Specialist for Hospitality at Spectrum Enterprise, you'll have the opportunity to work with top hospitality organizations and recommend cost-effective solutions to their business needs.Key...
-
Accounting Specialist
5 days ago
Coppell, Texas, United States Suddath Full timeWhy Choose Suddath for Your Career?Suddath is a leading provider of relocation and logistics services, with a 100+ year reputation for excellence. We offer a unique opportunity to be part of a dynamic and inclusive team that values diversity and promotes a culture of inclusion.What We OfferA competitive salary with a comprehensive benefits package, including...
-
Strategic Account Specialist for Hospitality
5 days ago
Coppell, Texas, United States Charter Communications Full timeUnlock Your Potential as a Strategic Account Specialist for HospitalityAre you ready to leverage your sales expertise and passion for hospitality to drive business growth and success? As a Strategic Account Specialist for Hospitality at Spectrum Enterprise, you'll have the opportunity to work with top hospitality organizations, recommend cost-effective...
-
Strategic Account Specialist for Hospitality
4 days ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Strategic Account Specialist for HospitalityAre you ready to leverage your sales expertise to drive growth and success in the hospitality industry? As a Strategic Account Specialist for Hospitality at Spectrum Enterprise, you'll have the opportunity to partner with top hospitality organizations and recommend innovative solutions to...
-
Enterprise Account Manager
2 days ago
Coppell, Texas, United States Charter Communications Full timeAre you ready to take your sales career to the next level? As a Major Account Manager at Charter Communications, you will have the opportunity to develop relationships with complex strategic accounts and position Spectrum Enterprise as the provider of choice.You will be responsible for creating the overall sales module and account pursuit strategy, ensuring...
-
Enterprise Account Strategist
4 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Major Account ManagerAre you ready to take your sales career to the next level? As a Major Account Manager at Spectrum Enterprise, you'll have the opportunity to develop relationships with complex strategic accounts and position our company as the provider of choice.You'll be responsible for creating the overall sales module and...
-
Enterprise Account Manager
5 days ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Major Account Manager at Spectrum EnterpriseSpectrum Enterprise is seeking a highly skilled Major Account Manager to develop relationships with complex strategic accounts and position our company as the provider of choice. As a key member of our sales team, you will create and execute account pursuit strategies, ensuring client...
-
Enterprise Account Manager
3 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Major Account Manager at Spectrum EnterpriseAre you ready to take your sales career to the next level? As a Major Account Manager at Spectrum Enterprise, you'll have the opportunity to develop relationships with highly complex strategic accounts and position our company as the provider of choice.Key Responsibilities:Develop and...
-
Enterprise Account Manager
3 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Major Account Manager at Spectrum EnterpriseAre you ready to take your sales career to the next level? As a Major Account Manager at Spectrum Enterprise, you'll have the opportunity to develop relationships with highly complex strategic accounts and position our company as the provider of choice.Key Responsibilities:Develop and...
-
Senior Account Executive
4 weeks ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Potential as a Major Account Manager at Spectrum EnterpriseAre you ready to take your sales career to the next level? As a Major Account Manager at Spectrum Enterprise, you'll have the opportunity to develop strategic relationships with complex accounts and position our company as the provider of choice.Our award-winning training program will...
-
Enterprise Account Manager
38 minutes ago
Coppell, Texas, United States Charter Communications Full timeUnlock Your Potential as a Major Account ManagerAre you ready to take your sales career to the next level? As a Major Account Manager at Charter Communications, you'll have the opportunity to develop relationships with complex strategic accounts and position Spectrum Enterprise as the provider of choice.You'll create the overall sales module and account...
-
Senior Account Strategist
4 days ago
Coppell, Texas, United States Tempest Telecom Solutions Full timeJob OverviewTempest Telecom Solutions is seeking a seasoned professional to lead our key customer accounts and drive business growth. As a Senior Account Strategist, you will be responsible for developing and executing account strategies, managing key relationships, and driving overall account growth and customer satisfaction.Key ResponsibilitiesDevelop and...
-
Strategic Account Director
6 hours ago
Coppell, Texas, United States Tempest Telecom Solutions Full timeJob DescriptionJob Purpose:The Strategic Account Director is responsible for developing and executing account strategies to drive growth and customer satisfaction. This involves managing key relationships across customer divisions, markets, and sites, and identifying opportunities to expand the company's portfolio of products and services.Key...
-
Strategic Account Specialist
4 days ago
Coppell, Texas, United States Spectrum Full timeAbout the RoleWe are seeking a highly motivated and experienced Strategic Account Specialist to join our team in the Hospitality sector. As a key member of our sales team, you will be responsible for identifying and recommending technology solutions to hotels and other hospitality organizations.Key Responsibilities:Develop and maintain relationships with...
-
Strategic Account Specialist for Hospitality
20 hours ago
Coppell, Texas, United States Spectrum Full timeUnlock Your Sales PotentialSpectrum Enterprise is seeking a skilled Strategic Account Specialist for Hospitality to join our team. As a key member of our sales team, you will be responsible for identifying and recommending technology solutions to hotels and other hospitality organizations.Your Key Responsibilities:Develop and execute sales strategies to meet...