Verizon Customer Service Representative

2 weeks ago


Virginia Beach, Virginia, United States PROSOL Inc. Full time
Job Overview

We are seeking a highly motivated and results-driven Verizon Customer Service Associate to join our team at PROSOL Inc. As a key member of our sales and marketing team, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and relationship-building.

Key Responsibilities:

  • Provide expert product knowledge and education to customers, addressing their inquiries and needs
  • Conduct market research to identify new sales opportunities and engage with existing customers to drive sales pipeline growth
  • Communicate the features and benefits of our products and services to customers, tailoring your approach to individual needs
  • Overcome objections and answer questions throughout the sales process, ensuring a seamless customer experience
  • Respond promptly and professionally to all customer inquiries, providing timely and effective solutions
  • Participate in regular product training sessions with colleagues and upper-level management to stay up-to-date on industry developments and best practices

Requirements:

  • A High School Diploma or equivalent is required
  • 1-2 years of experience in customer service or sales is highly recommended
  • Excellent verbal and nonverbal communication skills
  • A strong desire for growth and knowledge, with a tenacious and driven mindset
  • Impeccable time management skills and a superior work ethic
  • A positive and professional demeanor when interacting with colleagues and customers

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