Field Service Technician

2 days ago

Detroit, Michigan, United States PepsiCo Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at PepsiCo. As a Field Service Technician, you will be responsible for installing, setting up, repairing, and maintaining vending, cooling, and/or fountain, ice, and frozen beverage equipment at customer accounts.

Key Responsibilities
  • Repair and perform preventative maintenance on marketing equipment
  • Unload and reload with products as necessary
  • Repair and maintain sealed refrigeration systems
  • Complete all refrigerant documentation in accordance with EPA regulations
  • Educate customers on basic equipment repair and upkeep procedures
  • Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply, and finding drains for units with ice
  • Fill installed equipment and adjust to proper mixture
  • Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
  • Collect accurate and complete equipment and customer information
  • Remove old parts and replace with new parts
  • Maintain parts inventory on service truck
  • Establish positive relationship with contacts at service calls
  • After each call, complete documentation on e-pad
  • Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
  • Follow all safety requirements, regulations, and processes
  • Follow all driving rules and regulations when operating company vehicle
  • Maintain OEM certifications
  • Regular, reliable, predictable attendance
Requirements
  • 18 years or older
  • 21 years or older if CDL Required

*CDL license with Non-Excepted Interstate Status (if applicable)*

In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.

  • Pass DOT Physical and DOT Road-test if required
  • Adhere to DOT Regulations
  • Requires applicable state/local and EPA refrigeration certifications
  • Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
Helpful Experience
  • Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
  • Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
  • Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
  • Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
  • Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
  • Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

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