Customer Service Representative

5 days ago


Belleville, Michigan, United States Crane Engineering Sales Full time

At Crane Engineering Sales, we are expanding our team with a highly skilled Service Coordinator. This role is responsible for providing sales support to Account Managers and customers. Our ideal candidate will possess excellent communication skills and be able to effectively coordinate service projects. If you have experience in sales or customer service and are looking for a new challenge, we encourage you to apply.

We offer a competitive salary of $55,000 - $65,000 per year, based on experience. In addition to a comprehensive benefits package, including health insurance and a 401k plan, you will also have the opportunity to develop your skills through our talent learning management system, Crane University.

The successful candidate will be responsible for:

  • Developing and maintaining product knowledge to provide exceptional customer service
  • Coordinating service projects, including scope, schedule, and budget
  • Preparing project files and delivering service quotes to customers
  • Assisting the customer service team with order entry tasks

Requirements:

  • High school diploma or equivalent; Associate's degree in a related field preferred
  • Minimum 1 to 3 years related experience and/or training; or equivalent combination of education and experience
  • Ability to interact professionally over the phone with a focus on customer service
  • Strong customer service and time management skills

We are an equal opportunity employer and welcome applications from qualified candidates. Apply today at: https://www.craneengineering.net/careers



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