Professional Support Specialist
5 days ago
**Key Responsibilities**
The successful candidate will be responsible for:
- Providing superior service to customers through accurate order processing and proactive communication.
- Soliciting customer feedback to continuously improve service quality.
- Collaborating with vendors to ensure timely delivery of products and services.
- Managing customer billing and invoicing accurately and efficiently.
- Responding to customer inquiries and resolving issues in a professional and courteous manner.
**Requirements**
To be considered for this role, applicants must have:
- An Associate's degree in a related field or equivalent combination of education and experience.
- Excellent customer service skills, including friendly, courteous, and helpful demeanor.
- Strong problem-solving and communication skills.
- Able to work effectively in a fast-paced environment and meet deadlines.
**Benefits**
We offer a competitive compensation package, including:
- A salary of $45,000 per year.
- A comprehensive benefits structure, including health insurance and 401(k) matching.
- A generous paid time off program and flexible work arrangements.
**What We're Looking For**
We value candidates who demonstrate our Core Values:
- Integrity & Respect: We work with the highest ethical standards and honor our commitments.
- Teamwork: We actively collaborate to solve problems and create opportunities.
- Customer Focus: We make customers the starting point for everything we do.
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