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Retail Operations Supervisor

1 month ago

Silver Plume, Colorado, United States The Cannabist Full time
About The Cannabist Company

The Cannabist Company is one of the largest and most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 16 U.S. jurisdictions.

Job Title: Retail Operations Supervisor

We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at The Cannabist Company. As a Retail Operations Supervisor, you will be responsible for overseeing the daily operations of our dispensary, ensuring that all activities are conducted in compliance with company policies and procedures, and providing exceptional customer service to our patients.

Key Responsibilities:
  • Oversee the daily operations of the dispensary, including managing staff, inventory, and customer service.
  • Ensure compliance with company policies and procedures, as well as all relevant laws and regulations.
  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage and maintain accurate records, including sales data, inventory levels, and customer interactions.
  • Collaborate with other departments, including sales, marketing, and operations, to achieve company goals and objectives.
Requirements:
  • 2+ years of experience in a retail or customer-facing role, preferably in the cannabis industry.
  • Proven track record of providing exceptional customer service and resolving customer complaints.
  • Strong leadership and management skills, with the ability to motivate and direct a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the cannabis industry.