Information Technology Specialist
4 days ago
Job Summary
The Information Technology Specialist I (ITS-I) serves as a software developer supporting the California Department of Education's (CDE) ServiceNow applications and services. This role is part of the Technology Services Division's (TSD) Technical Operations and Support Office, under the direction of the Information Technology Manager I.
Key Responsibilities
- Design, develop, operate, and maintain software systems within the Software Engineering domain.
- Act as a lead software developer and subject matter expert on ServiceNow related development projects.
- Develop ServiceNow workflow solutions using ServiceNow's toolstack.
- Collaborate with colleagues to develop, enhance, and automate software processes.
- Provide defect resolution and address bugs and issues with existing and new ServiceNow applications.
- Lead collaborative sessions with technical and non-technical colleagues, business clients, and stakeholders.
- Regularly attend project meetings and provide status on activities and deliverables.
- Design ServiceNow applications based on user stories and requirements gathered by business analysts.
- Work on ServiceNow related software development projects using Scrum or other Agile frameworks.
- Generate and break down user stories and requirements into tasks of appropriate size.
- Maintain and administer application and module access for ServiceNow users.
- Monitor health, usage, and overall compliance of the ServiceNow platform.
- Perform root-cause analysis of reported system issues, errors, and bugs, and recommend corrective actions.
Working Conditions
This is a hybrid position, headquartered in Sacramento, and may be eligible for a hybrid telework schedule for eligible applicants residing in California.
Special Requirements
Individuals must have taken and passed an examination to obtain list eligibility for the classification in order to apply.
-
Information Technology Specialist
4 days ago
Sacramento, California, United States Department of Technology Full timeJob Title: Information Technology SpecialistJob Summary: We are seeking an experienced Information Technology Specialist to join our team at the Department of Technology. The successful candidate will be responsible for providing technical support and assistance to our staff and customers.Key Responsibilities:Provide technical support and assistance to staff...
-
Information Technology Specialist
1 month ago
Sacramento, California, United States Department of Technology Full timeJob Description and DutiesAs a member of the Department of Technology, the Information Technology Specialist will play a critical role in supporting the organization's technological needs. The successful candidate will work under the direction of the CICS Support Information Technology Manager I to perform a wide range of tasks, including planning,...
-
Information Technology Specialist
3 weeks ago
Sacramento, California, United States Department of Technology Full timeJob Description and DutiesAs an Information Technology Specialist with the Department of Technology, you will play a critical role in supporting the organization's technological infrastructure. This position requires a high level of technical expertise and problem-solving skills to ensure the smooth operation of our systems and services.Key...
-
Information Technology Specialist
3 days ago
Sacramento, California, United States Department of Technology Full timeJob Description and DutiesAs an Information Technology Specialist at the Department of Technology, you will play a critical role in supporting the development and implementation of technological solutions that drive the organization's mission. Under the direction of the CICS Support Information Technology Manager, you will work on a wide range of tasks that...
-
Information Technology Specialist
4 weeks ago
Sacramento, California, United States Department of Technology Full timeJob Description and DutiesAs an Information Technology Specialist with the Department of Technology, you will play a critical role in supporting the organization's technological infrastructure. This position requires a high level of technical expertise and problem-solving skills to ensure the smooth operation of our systems and services.Key...
-
Information Technology Specialist
3 days ago
Sacramento, California, United States Office of Tax Appeals Full timeJob Title: Information Technology SpecialistUnder the direction of the Information Technology Manager, the Information Technology Specialist serves as a well-versed Salesforce developer tasked with analyzing the Office of Tax Appeals case management processes, ensuring the Salesforce workflows meet the customers' business needs, and providing custom...
-
Information Technology Specialist
4 weeks ago
Sacramento, California, United States Department of Social Services Full timeJob Title: Information Technology Specialist IThis is an exciting opportunity to join the California Department of Social Services' Information Systems Division as an Information Technology Specialist I. As a key member of our team, you will be responsible for managing complex information technology projects, overseeing scope, resources, and schedules, and...
-
Information Technology Specialist
4 days ago
Sacramento, California, United States Department of Social Services Full timeJob Title: Information Technology Specialist IThis is an exciting opportunity to join the California Department of Social Services' Information Systems Division as an Information Technology Specialist I. As a key member of our team, you will be responsible for managing complex information technology projects, overseeing project scope, resources, and...
-
Information Technology Specialist
1 month ago
Sacramento, California, United States Department of Community Services and Development Full timeJob Title: Information Technology SpecialistJoin the Department of Community Services and Development as an Information Technology Specialist, where you will play a critical role in supporting the development and maintenance of our IT systems.Key Responsibilities:Analyze, design, and implement software applications to meet business needs.Develop and maintain...
-
Information Technology Specialist
3 weeks ago
Sacramento, California, United States Office of Tax Appeals Full timeJob Title: Information Technology SpecialistWe are seeking a highly skilled Information Technology Specialist to join our team at the Office of Tax Appeals. As a key member of our IT department, you will be responsible for analyzing and improving our Salesforce workflows to meet the business needs of our customers.Key Responsibilities:Analyze and optimize...
-
Information Technology Specialist
1 month ago
Sacramento, California, United States Office of Tax Appeals Full timeJob Title: Information Technology SpecialistWe are seeking a highly skilled Information Technology Specialist to join our team at the Office of Tax Appeals. As a key member of our IT department, you will be responsible for analyzing and improving our Salesforce workflows to meet the business needs of our customers.Key Responsibilities:Analyze and optimize...
-
Information Technology Specialist
4 days ago
Sacramento, California, United States California Correctional Health Care Services Full timeJob Title: Information Technology Specialist ICCHCS is seeking a highly skilled Information Technology Specialist I to join our team in the Information Technology Services Division. As a key member of our Enterprise Network Team, you will be responsible for complex project, network, and infrastructure initiatives that drive the success of our...
-
Information Technology Specialist
4 days ago
Sacramento, California, United States Department of Water Resources Full timeJob Description and DutiesUnder the general direction of the Operational Technology (OT) Unit Manager in the Energy Management Systems (EMS) Section, the Information Technology (IT) Specialist's duties and activities are performed primarily within the System Engineering Domain, Business Technology Management Domain, and Information Security Engineering...
-
Information Technology Specialist
4 days ago
Sacramento, California, United States Department of Food & Agriculture Full timeJob Title: Information Technology SpecialistAre you a motivated and enthusiastic individual looking for a challenging and rewarding position in a highly team-oriented environment? Do you enjoy leading and participating in efforts to transform technology operations? Are you a problem-solver who enjoys working with teams to understand issues, determine...
-
Information Technology Specialist
2 weeks ago
Sacramento, California, United States Department of Food & Agriculture Full timeJob Title: Information Technology SpecialistJoin the California Department of Food and Agriculture's Office of Information Technology Services (OITS) as an Information Technology Specialist. As a key member of our team, you will play a crucial role in analyzing evolving business needs, performing strategic assessments, and documenting complex processes.Key...
-
Information Technology Specialist
2 weeks ago
Sacramento, California, United States Department of Community Services and Development Full timeJob Title: Information Technology Specialist IJob Summary:The Department of Community Services and Development is seeking a highly skilled Information Technology Specialist I to join our team. As a key member of our IT department, you will be responsible for analyzing, designing, programming, implementing, documenting, testing, deploying, debugging, and...
-
Information Technology Specialist
3 days ago
Sacramento, California, United States Department of Toxic Substances Control Full timeJob Title: Information Technology SpecialistWe are seeking a highly skilled Information Technology Specialist to join our team at the Department of Toxic Substances Control. As an IT Specialist, you will play a critical role in managing IT projects, defining project approaches, and leading interdisciplinary project management teams.Key...
-
Information Technology Specialist
4 weeks ago
Sacramento, California, United States Public Employment Relations Board Full timeJob SummaryThe Public Employment Relations Board is seeking an Information Technology Specialist to provide first-line technical support for its IT infrastructure. The successful candidate will work under the direction of the Information Technology Manager to maintain the organization's IT systems, ensuring compliance with the Statewide Information...
-
Information Technology Specialist
1 month ago
Sacramento, California, United States Public Employment Relations Board Full timeJob SummaryThe Public Employment Relations Board is seeking a highly skilled Information Technology Specialist to provide first-line technical support for its IT infrastructure. The successful candidate will work under the direction of the Information Technology Manager to maintain the organization's systems and ensure compliance with the Statewide...
-
Information Technology Specialist
4 weeks ago
Sacramento, California, United States Department of Water Resources Full timeJob Description and DutiesUnder the general direction of the Operational Technology (OT) Unit Manager in the Energy Management Systems (EMS) Section, the Information Technology (IT) Specialist I's duties and activities are performed primarily within the System Engineering Domain, Business Technology Management Domain, and Information Security Engineering...