Assistant General Manager
2 weeks ago
We're seeking a highly skilled and experienced Assistant General Manager to join our team at Hotel 45, a Tribute hotel. As a key member of our leadership team, you will be responsible for overseeing all daily operations, ensuring a superior guest experience, and optimizing operational efficiency and financial performance.
Key Responsibilities:- Operational Management: Oversee the day-to-day operations of all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and events.
- Staff Management: Lead, mentor, and train department heads and staff, ensuring departments are adequately staffed and work to improve employee performance.
- Financial Oversight: Assist in creating and monitoring the annual operating budget, controlling costs to achieve financial goals, and working with the general manager and sales team to implement strategies to maximize room occupancy and average daily rate (ADR).
- Guest Services: Maintain and improve guest satisfaction by ensuring excellent customer service standards, addressing guest concerns, complaints, or issues promptly and professionally.
- 4-year degree from an accredited university in Business Administration, Hotel & Restaurant Management, or related major.
- 5 years' experience in hotel operations management, sales and marketing, finance and accounting, or related professional area.
- Ability and willingness to work flexible hours, including weekends and late nights.
- 2+ years' rooms background strongly preferred.
- 3+ years' working proficiency in Microsoft Windows, Excel, PowerPoint, Outlook, and Word.
- Full-time Associate Benefits, including medical, dental, and vision insurance, HSA and flexible spending account options, basic life and disability plan options, 401K retirement plan, paid time off, holiday pay, career training and development opportunities, tuition reimbursement, bereavement leave, employee assistant program (EAP), jury duty (may vary by state), employee discounts, and employee referral bonus.
- Part-time Associate Benefits, including all above-listed benefits, except for medical insurance and holiday pay.
Mainsail is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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