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Assistant General Manager

2 months ago

Macon, Georgia, United States Mainsail Lodging and Development Full time
Job Title: Assistant General Manager

We're seeking a highly skilled and experienced Assistant General Manager to join our team at Mainsail Lodging and Development. As a key member of our hotel operations team, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Operational Management: Oversee daily operations, including front desk, housekeeping, food and beverage, maintenance, and events, to ensure smooth and efficient running.
  • Staff Management: Lead, mentor, and train department heads and staff to ensure departments are adequately staffed and work to improve employee performance.
  • Financial Oversight: Assist in creating and monitoring the annual operating budget, controlling costs, and achieving financial goals.
  • Guest Services: Maintain and improve guest satisfaction by ensuring excellent customer service standards, addressing guest concerns, and promoting the hotel's loyalty program.
  • Sales and Marketing Support: Collaborate with the Regional GM and sales/marketing teams to support promotional campaigns and initiatives aimed at increasing hotel visibility and bookings.
Requirements:
  • 4-year degree from an accredited university in Business Administration, Hotel & Restaurant Management, or related major.
  • 5 years' experience in hotel operations management, sales and marketing, finance and accounting, or related professional area.
  • Ability and willingness to work flexible hours, including weekends and late nights.
  • 2+ years' rooms background strongly preferred.
  • 3+ years' working proficiency in Microsoft Windows, Excel, PowerPoint, Outlook, and Word.
  • Must be able to work with, understand, and interpret financial information, hotel operations data, forecasting proficiency, and balance sheet management.
  • Ability to communicate with owners, partners, and corporate officers.
Benefits:
  • Full-time Associate Benefits:
    • Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Part-time Associate Benefits:
    • All above-listed benefits, except for Medical Insurance and Holiday Pay

Mainsail is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.