Customer Support Program Manager

2 days ago


Jersey City, New Jersey, United States Synergy Global Technologies Full time

Job Description:

Synergy Global Technologies is seeking a highly motivated Customer Support Program Manager to join our team in Jersey City, NJ. This role requires a strong background in customer support, with a focus on providing excellent service to our customers.

Key Responsibilities:

  • Develop and maintain programs, databases, and reports to support the customer support program.
  • Manage consumer inquiries and resolve issues efficiently.
  • Collaborate with cross-functional teams to ensure seamless customer support.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Five plus years of experience in customer support or a related field.
  • Excellent communication and problem-solving skills.

Estimated Salary: $65,000 - $85,000 per year

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.


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