Payment Operations Director

10 hours ago


Tallahassee, Florida, United States First Commerce Credit Union Full time
Job Summary

We are seeking a highly skilled Payment Operations Manager to join our team at First Commerce Credit Union. As a key member of our operations team, you will be responsible for overseeing the daily operations of our payment processing systems, ensuring compliance with relevant regulations, and driving continuous improvement of our payment systems and processes.

Key Responsibilities
  • Manage and monitor payment processing workflows and systems to ensure efficient and accurate processing.
  • Oversee cash management and Federal Reserve services to ensure compliance and optimal performance.
  • Lead and develop the payment team, providing guidance and oversight on complex problems and projects.
  • Collaborate with IT and other departments to enhance payment systems and processes.
  • Ensure compliance with all relevant payment regulations and standards, including Reg E, BSA, OFAC, and CIP.
  • Stay up-to-date with changes in payment regulations and industry best practices to drive process improvements and innovation.
  • Develop and maintain documentation for payment processing procedures and ensure accurate reporting on payment processing performance and KPIs.
  • Present findings and recommendations to senior management and collaborate with other departments to ensure seamless payment operations.
Requirements
  • Bachelor's degree in a related field, such as finance, business management, or accounting.
  • Minimum five years of experience in banking or credit union payment processing systems and regulations.
  • Minimum three years of managerial or leadership experience in electronic payments.
  • Preferred experience with Symitar-related products and proficiency in Microsoft Office products.
  • Strong organizational, planning, analytical, and problem-solving skills, with the ability to think globally and drive results and efficiencies.
Benefits

We offer a competitive annual salary, comprehensive benefits package, and opportunities for professional development and growth. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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