IT Infrastructure Manager
3 weeks ago
Job Overview
Life Protect 24/7 is a leading medical alert company in North America, employing over 500 professionals who strive to find innovative solutions for customers and clients in the medical alert and insurance industries. To maintain our position at the forefront of these industries, we utilize modern web technologies and seek dedicated individuals to contribute to our growth.
Job Responsibilities
We are seeking an experienced IT Manager to oversee our IT infrastructure and staff. The ideal candidate will have a proven track record in managing IT teams and implementing new technologies to improve operations. Key responsibilities include:
- Managing daily IT operations and leading a team of IT professionals.
- Developing and implementing IT policies and procedures to ensure data security, system reliability, and regulatory compliance.
- Managing IT budgets, procurement, and vendor relationships.
- Ensuring the effective maintenance and support of all IT systems, including hardware, software, networks, and data centers.
- Collaborating with other departments to identify and address their IT needs.
- Overseeing the troubleshooting and resolution of complex technical issues.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience in IT management or a similar role.
- Strong leadership and team management skills.
- Excellent problem-solving abilities and a proactive approach to IT challenges.
- Solid understanding of IT infrastructure, systems, and best practices.
- Experience with IT budgeting and vendor management.
- Strong communication skills, both verbal and written.
- Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.
Benefits and Compensation
- Competitive starting salary
- 401K with Company Match
- Paid Time Off
- Medical, Dental, Vision, AD&D, and Life Insurance
- HSA Options
- Fully stocked kitchen with snacks and coffee
- On-site company Cafe Bistro
- Convenient access to walking trails and Norfolk Premium Outlets
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