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Retail Account Coordinator

2 months ago


New York, New York, United States Steven Madden Full time


**Job Summary**

The Account Services Coordinator at Steve Madden plays a vital role in supporting the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores.

This role involves assisting with order processing, communication with internal stakeholders, and providing exceptional customer service to drive business growth and customer satisfaction.

**Key Responsibilities:**

  • Assist in coordinating account activities, including order processing and communication with internal teams.
  • Provide exceptional customer service to drive business growth and customer satisfaction.
  • Collaborate with internal stakeholders to ensure seamless account management.
  • Support the development and implementation of account strategies to drive business results.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software.