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Fulfillment Operations Specialist

2 months ago

West Bridgewater, Massachusetts, United States Lowe's Full time

### Job Summary

We are seeking a highly skilled and detail-oriented Fulfillment Lead to join our team at Lowe's. As a key member of our store operations team, you will be responsible for ensuring that our customers receive exceptional service and that their orders are fulfilled accurately and efficiently.

### Key Responsibilities

* Manage and coordinate the fulfillment of customer orders, including online, pickup, delivery, and installation orders
* Supervise and support Fulfillment Associates in their daily tasks and responsibilities
* Provide excellent customer service and engage with customers to ensure their needs are met
* Maintain a safe and organized work environment, adhering to Lowe's safety standards and procedures

### Requirements

* 1 year of experience in a customer service or fulfillment role, preferably in a retail or home improvement setting
* Strong communication and leadership skills, with the ability to work effectively in a team environment
* Ability to lift 25 pounds and stand for long periods of time
* Basic math skills and ability to accurately process transactions

### What We Offer

* Competitive hourly rate and opportunities for advancement
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays

### How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal.