Medical Support Specialist
5 days ago
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.
We offer seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The OpportunityThis role provides an exceptional experience for our patients and helps them accomplish an important part of their care journey. You'll be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. This includes support for the office with a focus on active daily management, scheduling, inventory, and facilities support.
You are a strong team player and use your innovative problem-solving skills to tackle various tasks and challenges. Excellent specimen collection technique combined with tactful interpersonal skills during every interaction with patients is required. Strong verbal and written communication is necessary to identify opportunities and deliver customer-centric solutions.
This role involves providing best-in-class venipuncture services, performing extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs. You will maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization.
Responsibilities include dispensary responsibilities like verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging and labeling prescriptions for patient pick-up. Continuing to care for members beyond the lab room by answering patient messages, following up on lab cases and assisting providers and virtual medical teams with clerical duties is also required.
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Clinical Support Specialist
3 weeks ago
Cambridge, Massachusetts, United States One Medical Full timeJoin Our Team as a Clinical Support SpecialistThe OpportunityOne Medical is a leading healthcare provider, and we're looking for a skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a vital role in providing exceptional patient care and support in our offices.Responsibilities:Provide clinical support...
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Medical Support Specialist
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Cambridge, Massachusetts, United States One Medical Full timeAbout One MedicalWe are a healthcare provider dedicated to delivering exceptional patient care. Our team of medical professionals is committed to providing high-quality services, including primary care, specialty care, and lab testing.As a Medical Assistant at One Medical, you will play a critical role in supporting our patients and providers. Your...
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Clinical Support Specialist
3 days ago
Cambridge, Massachusetts, United States One Medical Full timeAbout One MedicalWe are a healthcare company that aims to provide exceptional patient care. Our team is dedicated to making quality healthcare more affordable, accessible, and enjoyable.As a Clinical Support Specialist, you will play a crucial role in providing an exceptional experience for our patients. Your responsibilities will include venipuncture...
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Medical Support Specialist
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