Automotive Customer Service Representative
3 days ago
We are seeking an experienced Automotive Customer Service Representative to join our team at Moss Motors, Inc in Lafayette, Louisiana.
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask in a fast-paced environment.
Estimated Salary: $18-$22 per hour, based on qualifications and experience.
About the Role:
- Assist service advisors in managing customer inquiries and requests
- Coordinate and schedule service appointments
- Provide accurate and timely information to customers regarding their service needs
- Follow up with customers to ensure satisfaction and address any concerns
- Maintain and update customer records and service history
Requirements:
- Prior experience in customer service or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail
- Basic computer skills
Benefits:
We offer competitive compensation, a dynamic work environment, and opportunities for growth and development.
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