Automotive Customer Service Representative

3 days ago


Lafayette, Louisiana, United States Moss Motors, Inc Full time
Job Overview

We are seeking an experienced Automotive Customer Service Representative to join our team at Moss Motors, Inc in Lafayette, Louisiana.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask in a fast-paced environment.

Estimated Salary: $18-$22 per hour, based on qualifications and experience.

About the Role:

  • Assist service advisors in managing customer inquiries and requests
  • Coordinate and schedule service appointments
  • Provide accurate and timely information to customers regarding their service needs
  • Follow up with customers to ensure satisfaction and address any concerns
  • Maintain and update customer records and service history

Requirements:

  • Prior experience in customer service or a similar role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Attention to detail
  • Basic computer skills

Benefits:

We offer competitive compensation, a dynamic work environment, and opportunities for growth and development.



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