Customer Service Representative

5 days ago


Greenfield, Wisconsin, United States Joe Tamm - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Insurance Sales: Use a customer-focused, needs-based review process to educate customers about our insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to achieve our goals and objectives, providing support and assistance as needed.
What We Offer
  • Competitive Salary: A competitive salary plus commission/bonus structure.
  • Benefits Package: A comprehensive benefits package, including health benefits, group life insurance, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including licensing reimbursement and training programs.
  • Team Environment: A dynamic and supportive team environment, with opportunities to build relationships and collaborate with colleagues.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Insurance Knowledge: A basic understanding of insurance products and services, with a willingness to learn and develop your knowledge.
  • Problem-Solving Skills: The ability to think critically and resolve problems in a timely and professional manner.
  • Teamwork: The ability to work collaboratively as part of a team, providing support and assistance as needed.


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