Customer Service Representative

3 days ago


Carrollton, Georgia, United States Tony Brewer - State Farm Agent Full time
Customer Service Representative

At Tony Brewer State Farm Agent, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team members to ensure customer satisfaction.

Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to develop and implement customer retention strategies, driving business growth and revenue.
  • Provide exceptional customer service, ensuring that clients feel valued, heard, and supported throughout their interactions with our agency.
Qualifications:
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Experience in customer service or a related field, with a proven track record of delivering exceptional results.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
Our Mission:

At Tony Brewer State Farm Agent, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are committed to providing exceptional service, building strong relationships, and driving business growth through innovation and excellence.



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