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Customer Service Representative

2 months ago

Carrollton, Georgia, United States 1st Franklin Financial Full time

Job Summary:

1st Franklin Financial is seeking a part-time Customer Service Representative to leverage customer service skills, business acumen, technical expertise, and interpersonal relationship skills to assist and meet the needs of our customers.

Key Responsibilities:

  • Provide exceptional customer service to meet and exceed customer expectations
  • Utilize business knowledge and technical skills to resolve customer inquiries and issues
  • Develop and maintain strong interpersonal relationships with customers and colleagues
  • Stay up-to-date on company products and services to effectively communicate with customers

Requirements:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office
  • High school diploma or equivalent required