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Assistant General Manager
1 month ago
The Assistant General Manager is a key leadership role that drives success in the position while maintaining our Culture of Activating Awesome. This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.
Key Responsibilities
- Lead and motivate a team to provide exceptional customer service and achieve business goals
- Develop and implement staff training programs to enhance skills and productivity
- Manage inventory and control expenses to optimize business performance
- Ensure a safe, clean, and secure environment for guests and staff
- Improve operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
- 3+ years' supervisory or management experience in hospitality
- Experience in theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- Ability to pass a thorough background check
- CPR/First Aid Certification preferred
- Strong communication and leadership skills
- Ability to work weekends, evenings, and holidays
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.