Transaction Coordinator

2 weeks ago

Cleveland, Ohio, United States Builders Capital Full time
Transaction Coordinator Job Description

Builders Capital is seeking a highly skilled Transaction Coordinator to facilitate the mortgage process and provide exceptional customer service to internal and external stakeholders.

The ideal candidate will have a strong background in mortgage processing, loan administration, or a related field, with a proven ability to manage a high volume of loan files efficiently while maintaining accuracy and attention to detail.

Key Responsibilities:
  • Oversee and organize all documentation throughout the loan process, ensuring timely receipt, accuracy, and completeness of all necessary forms, disclosures, and borrower documentation.
  • Serve as the primary point of contact for borrowers, brokers, and loan officers, providing updates and responding to inquiries throughout the loan process.
  • Facilitate the ordering of required third-party documentation, such as appraisals, title work, insurance, and flood certificates, and track and manage the status of these documents.
  • Work closely with underwriters to ensure all aspects of the loan application are complete, accurate, and compliant with company policies.
  • Collaborate with borrowers, brokers, and loan officers to gather additional information or documentation needed to clear any open conditions identified by the underwriter.
  • Ensure that all required documentation and conditions are met to secure a clear to close status from underwriting.
  • Prepare for final loan closing, coordinating with all parties to ensure a smooth transition.
  • Arrange and confirm loan closings with all relevant parties, including title companies, closing attorneys, and borrowers.
  • Keep all stakeholders informed of the loan's funding status, providing clear communication when the loan has funded and on any subsequent steps required to finalize the transaction.
  • Keep detailed and accurate records of each loan's progress and update internal and external stakeholders regularly to ensure transparency throughout the process.
Requirements:
  • Associate degree in business, finance, or a related field required; Bachelor's degree preferred.
  • Minimum of 2 years of experience in mortgage processing, loan administration, or a similar role within the mortgage or real estate industry.
  • Strong customer service skills with a customer-focused approach, demonstrating a commitment to providing exceptional service and timely communication to all stakeholders.
  • Proven ability to manage a high volume of loan files efficiently while maintaining accuracy and attention to detail.
  • Excellent organizational and multitasking abilities, with a track record of effectively prioritizing and managing multiple responsibilities to ensure quick turnaround times and meet deadlines.
  • Proficient in Microsoft Office, including Excel, Word, and Outlook; advanced Excel skills (such as Pivot Tables and VLOOKUPs) are a plus.
  • Strong communication and interpersonal skills to effectively coordinate between borrowers, lenders, and internal teams, ensuring a smooth and efficient loan process.
  • Problem-solving skills to quickly identify and resolve issues or discrepancies during the loan process.
  • Proactive attitude toward identifying opportunities for process improvement and innovation, contributing to a more streamlined and efficient operation.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • High level of integrity and dedication to maintaining confidentiality and regulatory compliance.
Benefits:
  • Health insurance – Builders Capital pays 100% of employee Medical insurance premiums.
  • Competitive wages.
  • Paid time off – 3 weeks a year.
  • Paid holidays – 10 paid holidays.
  • Health Savings Account (HSA) – Builders Capital contributes $750.00 annually pro-rated from your start date into your account.

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