Workforce Management Senior Specialist
4 weeks ago
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.
We're looking for a highly skilled Workforce Management Senior Specialist to join our Operational team in our Austin office.
As a member of the WFM team, you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You'll be leveraging our WFM tools, providing support and expertise to our agents and operational leads.
This role requires a deep understanding of our customers' needs, as well as the ability to analyze complex data to forecast staffing needs and create efficient schedules.
You will collaborate with cross-functional teams to improve operational processes, monitor performance metrics, and propose solutions for improvement.
Key Responsibilities:
- Develop and implement workforce management strategies
- Analyze complex data to forecast staffing needs and create efficient schedules
- Collaborate with cross-functional teams to improve operational processes
- Monitor performance metrics and propose solutions for improvement
- Train and mentor junior team members
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or related field
- 1+ years of experience in workforce management or related roles
- Proficiency in WFM software and advanced Excel skills
- Strong analytical and problem-solving abilities
- Excellent communication and leadership skills
Additional Information:
- Starting Salary: 78500 USD annually
- You must be eligible to work in the US, we don't sponsorship visa for this role.
- Click here to see the benefits we offer
-
Senior Care Specialist
4 weeks ago
Austin, Texas, United States Solera Senior Living Full timeJob Summary:As a Senior Care Specialist at Solera Senior Living, you will play a vital role in ensuring the comfort and well-being of our residents. This is a unique opportunity to make a meaningful difference in the lives of seniors and be part of a dynamic team that is passionate about providing exceptional care.Key Responsibilities: Assist residents with...
-
Senior Change Management Specialist
4 weeks ago
Austin, Texas, United States Crox Consulting Inc Full timeJob Title: Senior OCM SpecialistJob Description: We are seeking a highly skilled Senior OCM Specialist to join our team at Crox Consulting Inc.Key Responsibilities:* Develop and implement change management plans and related deliverables.* Implement OCM methodologies (e.g., PROSCI) and deliverables like Stakeholder and Change Impact Analyses.* Provide...
-
Office Manager and Sales Support Specialist
4 weeks ago
Austin, Texas, United States Workforce Solutions Capital Area Full timeJob Title: Office Manager and Sales Support SpecialistJob Summary:We are seeking a highly skilled and organized Office Manager and Sales Support Specialist to join our team at Capital City Roofing LLC. As the face and voice of our company, you will be responsible for providing exceptional customer service, managing daily operations, and supporting sales...
-
Senior Organizational Transformation Specialist
4 weeks ago
Austin, Texas, United States Hill Country Project Management LLC Full timeJob DescriptionCurrent Texas Residents Only | No RelocationsJob SummaryHill Country Project Management LLC is seeking a highly skilled Senior Organizational Transformation Specialist to lead and manage change management activities for a large-scale department transition and transformation project.Key ResponsibilitiesAssess potential change impacts and...
-
Senior PLM Automation Specialist
4 weeks ago
Austin, Texas, United States Diverse Lynx Full timeJob Summary: We are seeking a highly skilled Senior PLM Automation Specialist to lead our Test Automation efforts in Siemens Team Center. The ideal candidate will have a strong background in PLM and experience in leading cross-functional teams.Key Responsibilities:Lead Test Automation efforts in Siemens Team CenterDevelop and maintain automation...
-
Wellness Nurse/LVN
4 weeks ago
Austin, Texas, United States Solera Senior Living Full timeAbout Solera Senior LivingAt Solera Senior Living, we're dedicated to providing exceptional care and services to our residents. As a Wellness Nurse/LVN, you'll play a vital role in ensuring the health and well-being of our seniors.Responsibilities Provide direct nursing care to residents, including administering medications, performing treatments, and...
-
Patient Care Specialist
3 weeks ago
Austin, Texas, United States HealthTrust Workforce Solutions HCA Full timeHealthTrust Workforce Solutions HCA is seeking a skilled Patient Care Specialist for a local contract position in the Austin area.Job DetailsSpecialty: Patient Care SpecialistDiscipline: Allied Health ProfessionalEmployment Type: Local ContractAs a Patient Care Specialist, you will provide high-quality patient care and support in a dynamic hospital...
-
Senior Project Manager
4 weeks ago
Austin, Texas, United States Hill Country Project Management LLC Full timeJob Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to join our team at Hill Country Project Management LLC. As a Senior Project Manager, you will be responsible for overseeing the planning, execution, and delivery of large-scale enterprise projects. Your primary goal will be to ensure that projects are...
-
IT Support Specialist Senior
4 weeks ago
Austin, Texas, United States City of Austin Full timeJob Title: IT Support Specialist SeniorThis is a challenging role that requires a high level of technical expertise and customer service skills. As an IT Support Specialist Senior, you will be responsible for providing technical support to end-users through multiple channels, including ServiceNow.You will resolve complex IT issues while mentoring and guiding...
-
RCC Workforce Operations Analyst
4 weeks ago
Austin, Texas, United States Apple Full timeJob SummaryThe RCC Workforce Operations Analyst plays a critical role in ensuring the efficient operation of Retail Customer Care worldwide. This position is responsible for performing operational tasks to support business goals, including reviewing and building forecasts, assessing staffing levels, and generating schedules.Key ResponsibilitiesReview and...
-
Senior Paralegal Specialist
4 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob Title: Senior Paralegal SpecialistThe Matian Firm, APC is seeking an experienced Senior Paralegal Specialist to join our team in Austin. As a key member of our Criminal Defense department, you will work closely with our attorneys to ensure the smooth progression of criminal matters. Responsibilities:Manage attorney schedules efficientlyProcess criminal...
-
RN - Case Management Specialist
4 weeks ago
Austin, Texas, United States HealthTrust Workforce Solutions Full timeUnlock Your Career Potential with HealthTrust Workforce SolutionsAt HealthTrust Workforce Solutions, we believe that healthcare is not defined by the four walls in which it is practiced. It's defined by its people. We pride ourselves on crafting opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal...
-
Certified Nursing Assistant
1 month ago
Austin, Texas, United States Senior Helpers Full timeJob SummaryAs a Certified Nursing Assistant at Senior Helpers, you will provide high-quality care and support to seniors in their homes. Your responsibilities will include assisting with daily living activities, administering medications, and monitoring vital signs. You will also provide companionship and emotional support to clients, as well as assist with...
-
Senior SEO Specialist
4 weeks ago
Austin, Texas, United States CoStar Realty Information, Inc. Full timeJob Title: Senior SEO SpecialistJob Summary:CoStar Realty Information, Inc. is seeking a highly skilled Senior SEO Specialist to lead our search engine optimization initiatives and product implementation. As a key member of our team, you will be responsible for identifying and executing SEO opportunities to drive organic search...
-
Senior Construction Manager
4 weeks ago
Austin, Texas, United States JE Dunn Construction Full timeUnlock Your Potential as a Senior Construction ManagerJE Dunn Construction is seeking a highly skilled Senior Construction Manager to join our Advanced Industries team. As a key member of our team, you will be responsible for leading moderately complex projects, or a portion of large construction projects, and implementing and managing the operation and...
-
Senior Brand Marketing Specialist
4 weeks ago
Austin, Texas, United States Four Hands Full timeJob Title: Senior Brand Marketing SpecialistJob Summary: We are seeking a highly skilled Senior Brand Marketing Specialist to join our team at Four Hands. As a key member of our marketing team, you will be responsible for developing and executing brand marketing strategies that drive business growth and success.Key Responsibilities:* Develop and implement...
-
Senior Document Control Specialist
4 weeks ago
Austin, Texas, United States CapMetro Full timeJob Title: Senior Document Control SpecialistAbout the Role:We are seeking a highly skilled Senior Document Control Specialist to join our team at CapMetro. As a key member of our project controls office, you will be responsible for ensuring the accuracy and completeness of project documents, as well as maintaining a robust document management system.Key...
-
Senior Field Operations Manager
4 weeks ago
Austin, Texas, United States Charter Communications Full timeJob SummaryCharter Communications is seeking a highly skilled Senior Field Operations Manager to oversee the daily operation of all activities supporting field operations, including installation, service, and line activities. The ideal candidate will have a strong background in cable television products and services, as well as knowledge of federal, state,...
-
Nurse Specialist
4 weeks ago
Austin, Texas, United States HealthTrust Workforce Solutions HCA Full timeHealthTrust Workforce Solutions HCA is seeking a skilled nurse specialist for a local contract nursing job in a neonatal intensive care setting.Job DetailsSpecialty: NICU - Neonatal Intensive CareDiscipline: RNEmployment Type: Local ContractKey Responsibilities:Provide high-quality patient care in a neonatal intensive care settingCollaborate with healthcare...
-
Senior Security Specialist
4 weeks ago
Austin, Texas, United States MSCCN Full timeAbout the Role:We are seeking a highly skilled Senior Security Specialist to join our team at Target. As a Senior Security Specialist, you will play a critical role in maintaining a secure work environment for all Target team members, temporary workers, vendors, and visitors at a Target supply chain building.Key Responsibilities:Execute strategic routines to...