Guest Experience Coordinator

1 day ago


Houston, Texas, United States Dalwadi Hospitality Management Full time

Job Summary: We are seeking a highly skilled and experienced Night Auditor to join our team at Dalwadi Hospitality Management. As a Night Auditor, you will be responsible for providing exceptional guest service, managing front desk operations, and maintaining accurate records.

Key Responsibilities:

  • Guest Service: Deliver exceptional guest experiences, responding to their needs and requests in a timely and professional manner.
  • Front Desk Operations: Manage check-ins, check-outs, and room assignments, ensuring accuracy and efficiency.
  • Financial Management: Maintain accurate financial transactions, including cash handling and credit card processing.
  • Record Keeping: Maintain accurate records of room availability, guest accounts, and financial transactions.

Requirements:

  • 3+ years of experience in a front desk or night audit role.
  • Excellent customer service and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

Salary Range: $55,000 - $70,000 per year.



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