Guest Experience Coordinator
1 day ago
Job Summary: We are seeking a highly skilled and experienced Night Auditor to join our team at Dalwadi Hospitality Management. As a Night Auditor, you will be responsible for providing exceptional guest service, managing front desk operations, and maintaining accurate records.
Key Responsibilities:
- Guest Service: Deliver exceptional guest experiences, responding to their needs and requests in a timely and professional manner.
- Front Desk Operations: Manage check-ins, check-outs, and room assignments, ensuring accuracy and efficiency.
- Financial Management: Maintain accurate financial transactions, including cash handling and credit card processing.
- Record Keeping: Maintain accurate records of room availability, guest accounts, and financial transactions.
Requirements:
- 3+ years of experience in a front desk or night audit role.
- Excellent customer service and communication skills.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Salary Range: $55,000 - $70,000 per year.
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