Technical Documentation Specialist
2 weeks ago
We are seeking a highly skilled Technical Documentation Specialist to join our team at Snapx. As a key member of our team, you will be responsible for creating and maintaining accurate and engaging technical documentation for our products and services.
Key Responsibilities- Develop and maintain detailed documentation on systems and processes
- Collaborate with technical teams to create new documents and update existing ones
- Manage complex information and multiple projects within content specifications
- Ensure consistency and accuracy in technical materials
- Collaborate with SMEs and System Administrators to build detailed documentation
- Develop and execute monthly plans to meet or exceed minimum onsite customer trainings and TDV visits
- Proactively seek ways to improve Ricoh equipment and systems performance
- Act as a communication link on unresolved technical problems/issues
- Bachelor's degree in a relevant technical field
- 2 years of experience in technical writing or software documentation
- Proficiency in word processor programs such as Microsoft Word and Google Docs
- Familiarity with systems development life cycle (SDLC)
- Excellent written and verbal communication skills
- Time management and organizational skills
- Familiarity with HTML and CSS preferred
As a Technical Documentation Specialist at Snapx, you will have the opportunity to work with a talented team of professionals and contribute to the development of accurate and engaging technical documentation. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Technical Documentation Specialist
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