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Print and Client Services Team Lead

2 months ago

MagstattleBas, Grand Est, United States Office Depot Full time
Job Summary

We are seeking a highly skilled and experienced Retail Print and Client Services Supervisor to join our team at Office Depot. As a key member of our management team, you will be responsible for overseeing the daily activities of our print services department, providing guidance and training to our team members, and driving customer satisfaction and sales growth.

Key Responsibilities
  • Oversee the daily activities of our print services department, ensuring efficient operation and high-quality customer service.
  • Provide guidance and training to our team members, helping them to develop their skills and knowledge in print services and sales.
  • Drive customer satisfaction and sales growth through effective communication, problem-solving, and relationship-building skills.
  • Collaborate with our management team to develop and implement sales strategies and promotions.
  • Monitor and analyze sales data and customer feedback to identify areas for improvement and opportunities for growth.
  • Develop and maintain strong relationships with our customers, understanding their needs and preferences and providing tailored solutions to meet their requirements.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve our services and sales.
Requirements
  • 3+ years of experience in a retail or customer-facing role, preferably in a print services or sales environment.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Ability to work effectively in a team environment and provide guidance and support to team members.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and customer feedback.
  • Ability to stay up-to-date with industry trends and developments.
What We Offer

As a Retail Print and Client Services Supervisor at Office Depot, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.