Customer Service Associate

7 days ago


Portsmouth, New Hampshire, United States McKinnon's Market & Super Butcher Shop Full time
Job Title: Customer Service Associate

About Us: McKinnon's Markets is a family-owned company dedicated to serving our local communities with outstanding service and quality goods at the best value. We pledge personal respect, fair compensation, and honest treatment to all employees. As a high-energy, friendly, and close-knit environment that we can feel valued and supported in. Our practice is to treat each employee as an individual, developing a spirit of teamwork where individuals work together to attain a common goal.

Responsibilities:
  • Assist and support the Front End Department Manager with all departmental functions.
  • Follow through on all customer questions and requests.
  • Keep area clean.
  • Bring in carriages from outside.
  • Follow established food safety, cleaning and maintenance procedures.
  • Be aware of new products and their placement.
  • Practice proper care and maintenance of all equipment.
  • Report safety violations and hazards immediately; maintain department security.
  • Communicate with Associates regarding all department operations.
  • Keep Store Leadership informed of all events that affect the department.

Requirements:
  • Excellent customer service skills
  • Must be self-motivated and solution-oriented
  • Good communication skills and the ability to work well within a team
  • Knowledge of basic computer skills
  • Able to work a flexible schedule
  • Can lift a minimum of 15 up to 40 pounds
  • Able to meet physical job requirements

Compensation: Estimated $35,000 - $45,000 per year (based on location and experience). Benefits include Flexible Schedule, 401(k) Plan.

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