Customer Service Representative

13 hours ago


Portsmouth, New Hampshire, United States Hannaford Full time
Job Summary

Hannaford Supermarkets is seeking a friendly and detail-oriented Customer Service Representative to join our team in Portsmouth, NH. As a key member of our store team, you will provide exceptional customer service, maintain a clean and organized store environment, and work collaboratively with colleagues to meet sales goals.

About Us

Hannaford has been serving the community since 1883, starting as a fresh produce vendor in Portland, Maine. We are committed to sourcing high-quality products from local farmers and producers, supporting sustainable practices, and providing excellent customer service. Our employees are the backbone of our organization, and we offer a competitive salary and benefits package to support their growth and well-being.

Responsibilities

This role involves:
  • • Providing outstanding customer service, responding promptly to customer inquiries, and resolving issues efficiently.
  • • Maintaining a clean and organized store environment, adhering to company standards for appearance and sanitation.
  • • Assisting customers with shopping, answering questions about products, and making recommendations based on their preferences.
  • • Working collaboratively with colleagues to achieve sales targets, meeting productivity standards, and contributing to a positive team culture.

Requirements

To be successful in this role, you should have:
  • • Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and management.
  • • A strong attention to detail, ensuring accuracy and efficiency in all aspects of the job.
  • • The ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
  • • Basic math skills and familiarity with cash handling procedures.

Working Conditions

This role requires standing for extended periods, frequent bending, lifting, and reaching. You must also be able to handle a variety of substances associated with cleaning materials, packaging, and food products. Hannaford provides equal opportunity employment to all associates and applicants without regard to age, race, color, sex, national origin, disability, or any other protected characteristic.

Compensation

The estimated salary for this position is $12-$18 per hour, depending on experience and qualifications. Benefits include medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for career advancement within the company.

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