Child Protective Services Supervisor I

2 weeks ago

Galveston, Texas, United States Texas Department of Family and Protective Services Full time

Job Summary:

The Conservatorship Supervisor is responsible for overseeing a unit of caseworkers and clerical staff responsible for providing child protective services. The position interacts routinely with clients, judges, attorneys, children, school personnel, and other aspects of the community.

The Conservatorship Supervisor oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code, and Minimum Standards of child placing agencies. The role requires daily assessment and decision-making of child safety issues and permanency.

The Conservatorship Supervisor must possess the initiative to independently organize and manage numerous tasks associated with the position. They will interact routinely with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel, and community representatives.

The Conservatorship Supervisor manages and develops staff to ensure that services to children, youth, and families are set up timely, that services are directed towards child safety, permanency, and well-being. They ensure that each child, youth, and parent has a current plan of service, and that children visit with family members per agency policy.

Travel is required 35% of the time.

Essential Job Functions:

  • Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
  • Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance.
  • Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
  • Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control.
  • Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community partners.
  • Makes casework decisions regarding the removal and placement of children, and works with county and district attorneys on legal measures to initiate Child Protective Services.
  • Performs other duties as assigned and required to maintain unit operations.
  • Promotes, monitors, and ensures that respect is demonstrated for cultural differences.
  • Attends work regularly in accordance with agency leave policy.

Knowledge, Skills, and Abilities:

  • Conservatorship knowledge and experience.
  • Knowledge of child development and family dynamics.
  • Knowledge of program policies and procedures.
  • Skill in effective verbal and written communication.
  • Skill in establishing and maintaining effective working relationships.
  • Skill in problem-solving and decision-making.
  • Ability to operate a personal vehicle.
  • Ability to travel and attend child and family visits as well as other work-related appointments and meetings.
  • Ability to be on call on a rotating basis and work irregular hours.
  • Ability to work in an emotion-filled environment.

Initial Screening Criteria:

A bachelor's degree from an accredited college or university is required. The ideal candidate will have experience in child protective services and a strong understanding of program policies and procedures.

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