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Healthcare Support Specialist

2 months ago

Cary, North Carolina, United States WakeMed Full time

About WakeMed


WakeMed Health & Hospitals is a leading provider of health services in Wake County, dedicated to improving the health and well-being of our community. Our mission is to deliver outstanding and compassionate care, guided by our commitment to patient-centered care.

Job Summary

The Nurse Aide I/Clinical Secretary plays a vital role in supporting patients, families, and professional staff to ensure efficient and customer-oriented service delivery. This role actively incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.

Key Responsibilities

  • Dignity and Respect: Listen to and honor patient and family perspectives and choices.
  • Information Sharing: Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
  • Participation: Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
  • Collaboration: Patients, families, and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care.

Requirements

  • Experience: 1 Year Healthcare Experience Preferred
  • Education: High School Diploma or Equivalent Required - Or College Courses Nurse Aide Required
  • Licensure/Certification: Nurse Aide I Required
  • Work Schedule: 7:00 am - 7:00 pm, 3 days a week
  • Weekend Schedule: Every Other Weekend
  • Call Schedule: No Call Required