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Strategic Professional Services Consultant I
2 months ago
Strategic Professional Services Consultant I
At Fiserv, we believe in fostering a career that aligns with your passions and aspirations.
With a team of over 40,000 dedicated innovators, we are committed to delivering exceptional value to our clients through cutting-edge technology and unparalleled excellence.
If you are eager to be part of a purposeful team, now is your opportunity to discover your path with Fiserv.
Position Overview:
As a Strategic Professional Services Consultant I at Fiserv, you will take on the role of a Portfolio and Program Manager within the Professional Services team in the Digital Payments sector.
Your responsibilities will include spearheading strategic client-facing initiatives that encompass multiple workstreams while overseeing essential internal projects vital for the success of the team, division, and clients.
In this pivotal leadership position, you will act as a primary escalation point for both internal and external stakeholders, manage high-level communications, and collaborate with various teams and leaders across Fiserv.
Key Responsibilities:
- Lead significant client-focused team initiatives, taking ownership as a Portfolio Manager.
- Oversee strategic internal projects that are crucial for team, division, and client success.
- Establish success metrics, ensure alignment across business units, and drive towards desired outcomes.
- Maintain a comprehensive overview of all initiatives, monitor key risks, and report on mitigation strategies.
- Communicate program updates and statuses to executives and partners, managing related projects effectively.
- Develop and sustain KPIs and detailed dashboards to ensure objectives are met.
Qualifications:
To be successful in this role, you will need:
- A minimum of 7 years of experience in program management or relevant consulting roles.
- A strong leadership presence with a proactive approach towards action, change, and results.
- Proficient program management skills, including the ability to oversee multiple concurrent initiatives and conduct risk assessments.
- The capability to navigate across organizations and provide clarity in ambiguous situations.
- Above-average financial and business acumen complemented by strong organizational skills.
Preferred Qualifications:
It would be advantageous to have:
- Experience in payment processing, particularly in real-time transaction environments.
- Familiarity with Fiserv's account processing, digital banking, mobile banking, and payment solutions.
- Experience in delivering software solutions to demanding clients across diverse geographical locations.
- The ability to mentor and guide associates towards achieving exceptional results.
- Proficiency in Microsoft Office applications, including Project, Excel, and PowerPoint.
Compensation:
The salary range for this position is competitive and reflects the expertise and experience required.
About Fiserv:
Fiserv is a global leader in the payments and financial technology sector, with a workforce of over 40,000 dedicated to serving clients in more than 100 countries.
Recognized by Fortune magazine as one of the "World's Most Admired Companies" for 9 of the last 10 years, and as one of Fast Company's Most Innovative Companies, we are committed to innovation and excellence.
Diversity and Inclusion Commitment:
Fiserv is an Equal Opportunity Employer, and we embrace diversity in our workforce, reflecting the world we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other employment benefits.
Please reach out to us for accommodation requests.
