Day Scheduling Coordinator
5 days ago
The Day Scheduling Specialist plays a vital role in the Central Wide Scheduling department, ensuring seamless coordination of patient orders and scheduling activities across multiple facilities and clinical services.
Key Responsibilities- Analyze customer requests and coordinate accurate information exchange to provide timely and effective scheduling solutions.
- Perform multi-facility and multi-resource scheduling activities for various clinical services, including diagnostic imaging, cardiovascular services, and wound care.
- Verify patient demographics and insurance information, ensuring compliance with strict patient privacy guidelines.
- Obtain insurance authorizations, workmen's compensation, and client billing information as required.
- Collaborate with clinical areas to accommodate emergent exams and set up translators as needed.
- Access EMR and ITS reports to retrieve prior results and enter ICD-10 information accurately.
- Communicate with patients and MDs, adhering to HIPAA standards and ensuring accurate and timely information exchange.
- High School Graduate or equivalent required.
- Two years of college or equivalent work experience preferred.
- Medical Terminology required.
- Demonstrated strong skills in telephone and written communication required.
- Demonstrated customer service focus required.
- Basic computer skills required.
- Proven typing ability.
- Knowledge of outpatient tests, procedures, and appointment types preferred.
- Previous experience in hospital Meditech Scheduling and Admitting functions preferred.
- Medical experience preferred.
- Previous experience with Allscripts preferred.
- Ability to fluently understand and speak Spanish is desired.
Berkshire Health Systems is committed to providing a supportive and collaborative work environment that fosters growth and development. As a Day Scheduling Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional patient care.
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Day Scheduling Specialist
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