Front of House Team Member Lead

6 days ago


Westborough, Massachusetts, United States Roccos Doughnuts Company Full time

We're looking for a Front of House Team Member Lead to join our team at Roccos Doughnuts Company As a leader on our team, you'll be responsible for providing exceptional customer service and ensuring that every guest leaves our store feeling satisfied and happy.

About the Role

This is a fantastic opportunity for a motivated and friendly individual who is passionate about delivering top-notch service. With a focus on building strong relationships with our customers, you'll be the face of our company and play a critical role in shaping their experience.

Benefits include a competitive salary of $19-$21 per hour, plus tips, and opportunities for growth and development within the company.

Key Responsibilities
  • Lead by example: Demonstrate excellent customer service skills and lead our team to do the same.
  • Manage transactions: Accurately and efficiently process customer orders using our POS system.
  • Store maintenance: Maintain a clean and organized store environment, including restocking supplies as needed.
Requirements
  • Leadership skills: Strong leadership skills and ability to motivate and inspire our team.
  • Availability: Availability to work Wednesday - Sunday shifts, with flexibility to adjust to changing schedules.


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