Front End Operations Manager

2 weeks ago


Westborough, Massachusetts, United States Roche Bros Full time
About the Role
The Customer Service Manager at Roche Bros plays a critical role in ensuring that every customer has an exceptional shopping experience. As part of our front end operations team, you will be responsible for managing a team of customer service associates, promoting a positive company image, and driving sales growth through exceptional customer service.

This is a fantastic opportunity for someone who is passionate about people, leadership, and providing world-class service. If you're a motivated individual who thrives in fast-paced environments and is committed to delivering results, we'd love to hear from you

Key Responsibilities
• Manage a team of customer service associates to ensure seamless day-to-day operations and achieve sales goals.
• Promote a positive company image by providing exceptional customer service and resolving any issues that may arise.
• Collaborate with other departments to minimize expenses and optimize performance.
• Ensure compliance with company policies and procedures, as well as all state and federal laws applicable to our industry.

What We Offer

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