Customer Service Representative

2 days ago


East Montpelier, Vermont, United States Lloyd Home Service Full time
Unlock Your Earning Potential with Lloyd Home Service

Are you a customer service enthusiast looking to boost your earning potential? Look no further than Lloyd Home Service, where we offer an attractive salary of $30-45K/year (up to $22/hour) for our Customer Service Representatives.

We're a family-owned business built on core values of Faith, Family, Integrity, and Quality. Our team is passionate about delivering exceptional customer experiences, and we're seeking like-minded individuals to join us.

Your Role:
  • Provide world-class customer service, exceeding quality and satisfaction goals.
  • Communicate effectively with customers, departments, and technicians, ensuring accurate job notes in databases.
  • Participate in rotational after-hours call taking and build strong relationships with team members and customers.

What We Offer:
  • A fun and uplifting work environment with opportunities for growth and development.
  • An extensive benefits package, including medical coverage, dental, vision, life insurance, and a Simple IRA Retirement Plan with company match.
  • Paid holidays, vacation days, sick leave, and birthday holiday.
  • SPIFs, bonuses, incentive trips, and rewards for outstanding performance.
  • A weekly payroll schedule and paid training.

Requirements:
  • 1-2 years of call center experience or previous customer service background.
  • Strong communication skills, ability to navigate software applications, and basic computer knowledge.
  • Minimum education: High School Diploma or GED.


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