Customer Service Representative
2 days ago
Are you a customer service enthusiast looking to boost your earning potential? Look no further than Lloyd Home Service, where we offer an attractive salary of $30-45K/year (up to $22/hour) for our Customer Service Representatives.
We're a family-owned business built on core values of Faith, Family, Integrity, and Quality. Our team is passionate about delivering exceptional customer experiences, and we're seeking like-minded individuals to join us.
Your Role:
- Provide world-class customer service, exceeding quality and satisfaction goals.
- Communicate effectively with customers, departments, and technicians, ensuring accurate job notes in databases.
- Participate in rotational after-hours call taking and build strong relationships with team members and customers.
What We Offer:
- A fun and uplifting work environment with opportunities for growth and development.
- An extensive benefits package, including medical coverage, dental, vision, life insurance, and a Simple IRA Retirement Plan with company match.
- Paid holidays, vacation days, sick leave, and birthday holiday.
- SPIFs, bonuses, incentive trips, and rewards for outstanding performance.
- A weekly payroll schedule and paid training.
Requirements:
- 1-2 years of call center experience or previous customer service background.
- Strong communication skills, ability to navigate software applications, and basic computer knowledge.
- Minimum education: High School Diploma or GED.
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