Service Operations Associate
3 weeks ago
We are looking for a detail-oriented and organized individual to fill the position of Customer Service Representative II, Customer Service Ops at Cardinal Health.
This is a full-time opportunity that can be completed from home and offers a salary range of $15.00-$22.57 per hour.
The successful candidate will have excellent communication skills and be able to multitask in a fast-paced environment.
Duties include:
- Offering professional and timely service as a representative of Cardinal Health at-Home
- Supporting an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
- Processing orders for distribution centers and internal customers in accordance with scheduling, demand planning, and inventory
- Providing problem resolution for order issues in a timely manner including delays
- Processing non-routine orders such as product samples that have special requirements
Requirements include:
- A high school diploma preferred
- 2-4 years experience in Customer Service preferred
- Prior computer experience using Microsoft Office systems required
Cardinal Health offers a comprehensive benefits package, including medical, dental, and vision coverage, paid time off plan, health savings account (HSA), 401k savings plan, access to wages before payday with myFlexPay, flexible spending accounts (FSAs), short- and long-term disability coverage, work-life resources, paid parental leave, and healthy lifestyle programs.
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