Customer Service Representative
3 days ago
About Cardinal Health
">At Cardinal Health, we are committed to improving the lives of our customers and patients through innovative healthcare solutions. Our Customer Service Operations team plays a critical role in achieving this mission by providing exceptional service and support to our customers.
">Salary: $15.00-$22.57 per hour
">We are seeking a highly motivated and customer-focused individual to join our team as a Representative II, Customer Service Ops. As a key member of our operations team, you will be responsible for supporting inbound call queues, processing orders, and resolving customer issues in a timely and professional manner.
">Job Description
">We are looking for an individual with excellent communication and problem-solving skills to join our team. In this role, you will:
">- ">
- Provide exceptional customer service via phone, email, or chat">
- Process customer orders, returns, and inquiries in a timely and accurate manner">
- Resolve customer complaints and issues in a fair and efficient manner">
- Work collaboratively with cross-functional teams to achieve business objectives">
- Maintain accurate records and reports to ensure compliance with company policies and procedures">
Required Skills and Qualifications
">To be successful in this role, you must possess:
">- ">
- A high school diploma or equivalent">
- 2-4 years of experience in customer service or a related field">
- Excellent communication and problem-solving skills">
- Ability to work in a fast-paced environment and prioritize multiple tasks">
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook">
Benefits
">As a valued member of our team, you will enjoy a comprehensive benefits package that includes:
">- ">
- Medical, dental, and vision coverage">
- Paid time off plan">
- Health savings account (HSA) and 401(k) retirement plan">
- Access to wages before payday with myFlexPay">
- Flexible spending accounts (FSAs)">
- Short- and long-term disability coverage">
- Work-life resources and paid parental leave">
- Healthy lifestyle programs and wellness initiatives">
About Us
">Cardinal Health is an Equal Opportunity/Affirmative Action employer. We celebrate the power of diversity and inclusion to create better solutions for our customers and communities. We welcome candidates from all backgrounds and encourage those who share our values to apply.
">-
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