Customer Service Representative

2 days ago


East Montpelier, Vermont, United States Cardinal Health Full time

**About the Role**

Cardinal Health is seeking a skilled Customer Service Representative to join our team in providing exceptional support to our customers. As a key member of our operations, you will play a vital role in delivering outstanding service and ensuring customer satisfaction.

We are committed to creating a diverse and inclusive workplace where every individual can thrive. If you're passionate about healthcare and dedicated to delivering top-notch service, we encourage you to apply.

Key Responsibilities:

  • Provide professional and timely service as a representative of Cardinal Health at-Home
  • Support an inbound call queue, assisting with placing orders, searching products, processing returns, responding to order inquiries, and answering questions
  • Process orders for distribution centers and internal customers based on scheduling, demand planning, and inventory requirements
  • Offer problem resolution for order issues in a timely manner, including delays
  • Process non-routine orders such as product samples with special requirements
  • Demonstrate excellent communication skills, multitasking abilities, and a strong work ethic

Requirements:

  • High school diploma or equivalent required; 2-4 years of experience in Customer Service preferred
  • Prior computer experience using Microsoft Office systems is necessary

Salary Range: $15-$22 per hour

Benefits:

  • Medical, dental, and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before payday with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs


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