Customer Service Representative
2 days ago
**About the Role**
Cardinal Health is seeking a skilled Customer Service Representative to join our team in providing exceptional support to our customers. As a key member of our operations, you will play a vital role in delivering outstanding service and ensuring customer satisfaction.
We are committed to creating a diverse and inclusive workplace where every individual can thrive. If you're passionate about healthcare and dedicated to delivering top-notch service, we encourage you to apply.
Key Responsibilities:
- Provide professional and timely service as a representative of Cardinal Health at-Home
- Support an inbound call queue, assisting with placing orders, searching products, processing returns, responding to order inquiries, and answering questions
- Process orders for distribution centers and internal customers based on scheduling, demand planning, and inventory requirements
- Offer problem resolution for order issues in a timely manner, including delays
- Process non-routine orders such as product samples with special requirements
- Demonstrate excellent communication skills, multitasking abilities, and a strong work ethic
Requirements:
- High school diploma or equivalent required; 2-4 years of experience in Customer Service preferred
- Prior computer experience using Microsoft Office systems is necessary
Salary Range: $15-$22 per hour
Benefits:
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before payday with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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