Technical Support Manager

3 weeks ago


Valparaiso, Florida, United States Schilling IT Full time
About Us

Schilling IT is a leading provider of managed IT services in Northwest Indiana and Illinois. We are committed to delivering exceptional support to our partners and fostering a culture of innovation and growth.

As a Technical Support Manager, you will play a key role in driving this mission forward by providing top-notch technical support to our partners. You will work closely with our internal teams and vendors to resolve complex technical issues and collaborate on process improvements.

This is an excellent opportunity for an experienced professional looking to take their career to the next level and make a tangible impact on businesses by leveraging their IT expertise.

Salary: $85,000 - $110,000 per year, depending on experience.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health insurance, vision, dental, life insurance, and a 401K plan.
  • Flexible work environment, allowing for either in-office or hybrid remote work arrangements.

Responsibilities:

  • Providing technical support to our partners, resolving hardware, software, and network issues.
  • Collaborating with internal teams and vendors to resolve complex technical issues.
  • Contributing to the development and maintenance of IT support processes and procedures.
  • New workstation onboarding and implementation, including Windows and MacOS.


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