Receptionist / Front Office
5 months ago
Van Travis - State Farm Agency, located in Rochester, NY, has an immediate opening for a Receptionist - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- $19.25 up to $24.25 / Hour plus incentive/production compensation, monthly, quarterly, and annual bonuses (hourly pay based on experience and licenses)
- Medical
- Dental
- Paid Holidays/Paid Time Off
- 401K with generous match.
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Property and Casualty license (must be able to obtain)
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
-
Front Office Coordinator
7 months ago
Rochester, United States Athletico Physical Therapy Full timeReporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient's first and last impression and front-office experience and delivers first-class customer s Office Coordinator, Coordinator, Medical Receptionist, Physical Therapy, Office, Insurance, Healthcare,...
-
PM Front Desk Receptionist
2 days ago
Rochester, United States StaybridgeEVEN Rochester Full timeAre you a people person with a passion for hospitality? At Staybridge Suites - Mayo Clinic Area in Rochester, MN, we're searching for an enthusiastic full- or part-time PM Front Desk Receptionist to join our vibrant team. With a competitive wage of $17/hour and fantastic perks like free coffee all night long, this is an opportunity you don't want to miss....
-
Receptionist
1 week ago
Rochester, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Receptionist in Rochester, New York, 14604, United States. In this role, you will be expected to manage front desk duties in a dynamic workplace, ensuring smooth communication and prompt resolution of requests and queries.Responsibilities:• Manage the reception...
-
Receptionist
1 month ago
Rochester, New York, United States Anthony L. Jordan Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Receptionist to join our team at Anthony L. Jordan Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Key ResponsibilitiesRegister patients for appointments, including insurance...
-
Optical Receptionist
2 weeks ago
Rochester, New York, United States Vision Source Full timeJob OverviewAs an Optical Receptionist at Vision Source, you will be the first point of contact for patients, setting the tone for an exceptional optical experience. Your role will involve managing patient interactions, scheduling appointments, and ensuring smooth operations at the front desk.Key ResponsibilitiesProvide warm welcomes and assist patients with...
-
Legal Receptionist
3 weeks ago
Rochester, Michigan, United States Rochester Law Center PLLC Full timeJob Title: Legal ReceptionistWe are seeking a highly skilled and experienced Legal Receptionist to join our team at Rochester Law Center PLLC. As a key member of our front office, you will be responsible for providing exceptional customer service, managing office correspondence, and ensuring the smooth operation of our law firm.Responsibilities:Evaluate new...
-
Receptionist
4 weeks ago
Rochester, Minnesota, United States Mayo Employees Federal Credit Union Full time{"title": "Receptionist", "description": "Job SummaryWe are seeking a highly skilled and professional Receptionist to join our team at Mayo Employees Federal Credit Union. As a key member of our Branch Operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative...
-
Receptionist
3 weeks ago
Rochester, New Hampshire, United States New Hampshire Catholic Charities Full timePart-time Receptionist/Administrative AssistantCatholic Charities New Hampshire is seeking a part-time Receptionist/Administrative Assistant to provide administrative support in our Rochester Service Location.Job SummaryThis part-time position offers flexible hours, working 8:30am - 1:30pm or 9:00am - 2pm, Monday through Wednesday (15 hours per week). The...
-
Front Desk Coordinator
2 months ago
Rochester, New York, United States Anthony L. Jordan Health Full timeAbout the Role:The Anthony L. Jordan Health Corporation is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Register patients for...
-
Receptionist - Patient Services Coordinator
2 months ago
Rochester, New York, United States Anthony L. Jordan Health Full time{"title": "Receptionist Opportunity", "content": "About the Role:We are seeking a skilled Receptionist to join our team at Anthony L. Jordan Health. As a critical link between patients and our clinical staff, you will be responsible for ensuring a seamless patient experience from registration to care delivery. Your exceptional communication skills and...
-
Receptionist
1 month ago
Rochester, New Hampshire, United States New Hampshire Catholic Charities Full timePart-time Receptionist/Administrative AssistantCatholic Charities New Hampshire is seeking a part-time Receptionist/Administrative Assistant to provide administrative support in our Rochester Service Location.Job SummaryThis part-time position offers flexible hours, working 8:30am - 1:30pm or 9:00am - 2pm, Monday through Wednesday (15 hours per week). The...
-
Receptionist
2 months ago
Rochester, United States New Hampshire Catholic Charities Full timeJob Type Part-time Description Catholic Charities New Hampshire is looking for a part-time Receptionist/Administrative Assistant to join our team of dedicated professionals in our Rochester Service Location. This position offer parent's hours, working 8:30am - 1:30pm or 9:00am - 2pm, Monday through Wednesday (15 hours per week). Our office provides services...
-
Front Office Operations Manager
4 weeks ago
Rochester, New York, United States DelMonte Hotel Group Full timeFront Office Operations Manager Job DescriptionWe are seeking a highly motivated and experienced Front Office Operations Manager to join our team at DelMonte Hotel Group. As a key member of our hospitality team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Supervise and train front office staff to...
-
Receptionist
1 week ago
Rochester, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Receptionist in Rochester, New York. This role is within the Non-Profit industry and will involve handling a variety of administrative duties such as responding to phone calls, coordinating appointments, and managing clerical tasks. Responsibilities:• Act as...
-
Receptionist
1 month ago
Rochester, New York, United States Anthony L. Jordan Health Full timeAbout the RoleWe are seeking a highly skilled and organized Receptionist to join our team at Anthony L. Jordan Health. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key ResponsibilitiesRegister patients for appointments, including...
-
Dental Office Receptionist
1 week ago
Rochester, New York, United States Buhite & Buhite DDS PC Full timeJob DescriptionWe are seeking a highly skilled and organized Front Desk/Reception/Billing Dental Office professional to join our team at Buhite & Buhite DDS PC. The ideal candidate will have experience with computer software, word processing, and dental billing systems, as well as excellent communication and customer service skills.Key...
-
Hotel Front Office Manager
1 month ago
Rochester, New York, United States Thind Management Full timeJob Title: Hotel Front Office ManagerThind Management is seeking a highly motivated and experienced Hotel Front Office Manager to oversee the day-to-day operations of the front desk at one of our properties. As a key member of our team, you will be responsible for ensuring the efficient guest check-in and check-out processes, handling guest inquiries and...
-
Dental Office Receptionist
4 weeks ago
Rochester, New York, United States Buhite & Buhite DDS PC Full timeJob DescriptionWe are seeking a highly skilled and organized Front Desk/Reception/Billing Dental Office professional to join our team at Buhite & Buhite DDS PC.Key Responsibilities:Manage patient flow and schedulingProcess dental insurance claims and billingProvide exceptional customer service and communicationMaintain accurate and up-to-date patient...
-
Front Desk Coordinator
2 weeks ago
Rochester, New Hampshire, United States Atrium Full timeAbout AtriumWe are a people-centric organization that fosters an environment of collaboration, high performance, and innovation. Our team values your talents and celebrates your achievements.Client OverviewOur client is a national leader in healthcare, dedicated to providing personalized patient care and supporting the growth and success of their...
-
Receptionist - Part-Time 2nd Shift
4 weeks ago
Rochester, New York, United States Watermark Retirement Communities Full timeWe are seeking a highly organized and patient receptionist to join our team at Watermark Retirement Communities. As a receptionist, you will be the first point of contact for our residents, family members, and visitors, providing exceptional service and creating a warm and welcoming atmosphere.Key Responsibilities:Provide exceptional customer service to...